Car Pretty Window Tinting
9915 Bustleton Ave, Philadelphia, PA 19115
Automotive/Commercial Window Tinting, Automotive Security Systems and Remote Starters. Automotive Audio Installation. Paintless Dent Removal, Pinstriping, Detailing
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Wish I could give zero stars for this business. The tint was a birthday gift from my girlfriend and has turned into a nightmare. I have been to this location FOUR times and now have to pick up my car and return ONCE again, and who knows maybe even again if they STILL can't get things right. The vehicle is a 2013 dodge avenger , the drivers side window has razor like cuts and particles under the tint. The other problem is the front brow where a dot matrix is. If the owner would of said he couldn't tint that properly it would of never been asked, instead he said nothing and tinted it anyways and now it looks like an at home tint job partially raised and hazed. My second visit to the shop I asked him to cut a piece of vinyl to place over the dot matrix and he agreed to do so after saying it would cost $40.00. I told him I could drop it off Friday and he agreed. When I got home to check the rest of the tint I noticed the film was not aligned on the window properly and had a large gap where the tint meets the top of the window. There were also razor like marks we deep indents and particles stuck under the tint. I called him and let him know what I noticed and he said he would take a look at it when I dropped it off. So I dropped it off as promised and he called me today saying he did not place the vinyl, will not issue a refund, although he did admit the tint on the drivers side window needed to be replaced but for any work to be done I would have to come get my car ONCE MORE and bring it in again during the week. I asked him why did he even agree to let me bring it in if he was not doing any work and he hung up on me twice. He blames the imperfections on being double booked and under staffed. Then the owner contends he should of charged me $100 dollars more like he did me a favor! He plays with prices and downplays his mistakes. I would strongly recommend you go elsewhere otherwise you will be stuck dealing with an owner who has no respect for his customers. I've seen my same year and model car done professionally without flaws, including the brow on the windshield at plenty of other shops in the area. If it was not for the fact my girlfriend already paid, and can not get a refund, I would not even bother with this owner anymore. Save yourself some serious frustration, read the other bad reviews and take heed, this guy Steve is highly unprofessional.
the shadiest "owner" that i've met in my life., the edges of the tint was hanging off the edge and crooked like no other (ive had 5-6 tints done on my cars before elsewhere) when took it back, he said, "are you NUTS? you complaining about this?"
wow... I was lost for words when I was treated like this after having them put up the tint... a big mistake. I must be NUTS, because I am complaining about strip hanging off the edge and the misaligned cut that they did??
never ever in my life will go back. People asked me if I did the tint myself after looking at it... embarrasing
I am the owner of Car Pretty and yes I did call the customer "nuts" because he complained that the job was totally unsatisfactory. Complained that he never saw such a bad job in his life. He failed to mention the car was a Pontiac Soltice in which the back window is nearly impossible to do which the headrests in the way.There is no way of removing them. The main complaint was that there was a little piece of tint not cut straight. Well the glass borders a cloth convertible top and we didn't want to trim it so close as to cut a hole in the convertible top. What he also failed to mention is that we did the job cheaper than he was "supposedly" was quoted plus we gave him a free windshield strip.
03/28/2012Provided by Citysearch -
Awesome, Place and Strongly recommend anyone to go and get there car tinted from these guys.. ""Car Pretty Window Tinting @ Bustleton""!! Hands down, Professional computer cut, covers up Full time, nice and clean cut. Thank you guys for tinting my car, GREAT JOB!
09/07/2011Provided by Citysearch -
I've read the other reviews and I don't understand what they are talking about. Car pretty is definitely the best window tint shop around. I've been going there for years and they have always been very professional, quick and amazing work. I would never take my car to another place. There will always be unhappy people, but I've read plenty of reviews on other searches and all of those have said how great this place is. You won't find better work in the Northeast!
05/09/2011Provided by Citysearch -
Brought in my brand new car to get tinted. The staff wasn't friendly at all, especially the owner. The car was not ready when promised. When I came to pick up the car, no one explained anything. They just gave me the keys and said I'm good to go. The back windshield had all kinds of bubbles, while the part that had a dot matrix looked like an utter disaster. When I brought the car back in 3 weeks, they said they could try to fix it, but it might not look a whole lot better. When I wanted the tints off due to their poor quality, they said they'd have to charge me (so much for the lifetime warranty).
I took the car to another shop to have the back window de-tinted and re-tinted and it came out PERFECT. Looks as if it was factory-tinted. Car pretty gets a lot of good reviews, but they completely screwed up with my car and tried to brush me off when I complained. Seems like their lifetime warranty is very conditional and is somewhat of a scam. Heard a lot of good things, but would never recommend to a friend, especially for an expensive car and even more so if you care about good customer service.
these guys were the cheapest! That should have been my first warning. Cheap price = CHEAP TINT It's only been three months since they tinted my car and the tint is turning PURPLE allready when I called they kind of blew me off so I went back and they blew me off again saying they only warrantee against bubbles witch are now starting to form. Best price aint allways the best deal BEWARE!!!!
I understand your concern. We use only the finest tint from LLumar, who is considered the leader in the window film industry. We provided you with a LIFETIME warrantee that covers fading, bubbling, peeling or scratching not to mention any color change. I have not experienced any of the film we install to turn "purple" and if that is the case we will remove and replace any tint FREE of charge. I alpologise for any inconvience you encountered but Car Pretty stands behind their work 100% and your welcome to return to us if you were't satisfied.