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General Info
American Home Guard has fast and reliable claims services that will ensure you and your family’s appliance or system replacement/repairs are taken care of. American Home Guard has three different service plans that can be tailored to fit your specific needs. As an industry leader they provide the most comprehensive and flexible warranty on the market and offer a full 30-day Money Back Guarantee. Call them toll free today for a free quote make sure you ask about the senior citizens, military and veteran discounts!
Hours
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Payment method
visa, discover, mastercard, all major credit cards, amex, debit, check, paypal, travelers checks
Neighborhoods
Center City, Center City West
Associations
Consumer Affairs, BBB, Consumers Advocates, Top 10 Reviews
Categories
Small Appliance Repair, Warranty Contracts, Heating Contractors & Specialties

Reviews

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Arunkumar R.

07/18/2018

Overall
Expertise
Professionalism

How many days do I need to wait to receive the check for $150 as you promised. It is more than 60 days.
This is NOT the service, I expected from you. You NEVER RESOLVED THE ISSUE. Will reach out to an attorney. This company is the most worst one. Never believe them. Works just in PAPER. BEWARE OF THIS COMPANY. LOST $360 on warranty and 180 on service. They always say you can claim only after 180 days means you cannot dispute with creditcard company. Very smart cheating company.

Terry T.

06/28/2018

Overall
Expertise
Professionalism

Just purchased the blue total coverage plan about 2 months ago. Last week I had a major plumbing stoppage. When I say major I mean it! Every toilet in the house was overflowing the water was even coming out of the shower drains. I had to shut off my the water main until Barry from West City Plumbing got here. He was snaking the drains for over an hour and a half to clear the blockage. When he finished he told me the bill was $250.00 which he would be billing to American Home Guard and all I had to pay him was $65.00 for the service fee. Hope I don't have to use it again but I am glad it was there when I needed it.

Clarissa P.

02/28/2018

Overall
Expertise
Professionalism

I'm glad i've chosen American Home Guard. When speaking with a representative to help answer some questions I had about my policy were very nice and wasn’t eager to get me off the phone. Glad I chose this company to cover me.

Cynthia S.
Edited: 02/16/2018
Overall
Expertise
Professionalism

A few months after signing with endurance home warranty we awoke to a very cold shower. I called ehw right away and we had someone come out the same day. This was our first experience requesting service with our warranty; we were pleasantly surprised at how quick the whole process even was the plumber arrived we had hot water by that evening

Esther C.

02/16/2018

Overall
Expertise
Professionalism

My stove top was not working the way it should and I needed it repaired. I contacted american home guard whos reps gave me assurance that my problem will be taken care of. The whole process from filing the claim to the repair was a breeze and showed me why they have such great reviews.

Cynthia P.

02/06/2018

Overall
Expertise
Professionalism

I had a dishwasher claim and was worried it would be awhile before I would see it working again. Much to my surprise they found me someone to come out to my home faster than expected. My dishwasher was up and running before I knew it. Great work!

Thomas N.

02/06/2018

Overall
Expertise
Professionalism

American home guard really came through to help me when my furnace seized in mid winter. My family and I needed the repair done quickly. I contacted american home guard and they had someone sent to me within 24 hours of my claim. They have shown me that they are reliable.

Josie L.

02/02/2018

Overall
Expertise
Professionalism

I was so happy to renew my coverage with American Home Guard. Once my policy expired I made sure to renew as soon as I can.. They are always a delight to deal with and are always quick to get the job done. As long as I own a home it will have the coverage of american home guard.

Keith Q.

02/02/2018

Overall
Expertise
Professionalism

I have had american home guard coverage for 2 years now and I have not had a problem with them yet. They have always been so courteous in handling each claim. They have been a great asset for my home and i'm so happy with our coverage.

Kum C.

01/29/2018

Overall
Expertise
Professionalism

Our washing machine had broken down so we called and scheduled a repair. Our washing machine was operating as if new within an hour. We would not have known how to fix the problem so we would have bought a new machine of it were not for our service plan.

Janice C.

01/29/2018

Overall
Expertise
Professionalism

Since we moved into our house, we've had problems with our dishwasher. After two attempts to fix the dishwasher, Home Guard replaced the dishwasher with an equivalent model.

George H.

12/26/2017

Overall
Expertise
Professionalism

My heater went out, I contacted American Home Guard, I was immediately contacted by a service technician that came to my home, found the problem, ordered the parts fixed the problem. I found the experience very fast even though he had to order a specific part. They have been excellent from the start.

Louise H.

12/26/2017

Overall
Expertise
Professionalism

I was very sceptical at first using American Home however, now I am a huge fan. They were extremely professional from my first phone call to the resolution of my issue. The service technician was prompt and professional. They were great in working within my time schedule.

Everett D.

12/21/2017

Overall
Expertise
Professionalism

I had multiple electrical outlets that didn't work. The AHG repairman stuck to evaluating the situation and fix the issue.

Mildred H.

12/21/2017

Overall
Expertise
Professionalism

American Home Guard has been great! They are very timely with the service call and dispatch of the contractors. I have had issues with my furnace and both times the issue was fixed in a timely and professional manner. Keep up the good work AHG

Danielle A.

12/21/2017

Overall
Expertise
Professionalism

I have only used them once. I requested the appt online because it wasn't an emergency. I got a call from AHG within 20 minutes to get my information and then the service contractor called 10 minutes after that. The service people were on time, courteous and got everything up and running quickly.

Anthony H.

12/21/2017

Overall
Expertise
Professionalism

We have used American Home Guard's warranty service twice since we bought our house in June, 2017. In both cases, the response was quick, efficient and professional. Both issues were resolved without any hassle.

Sean R.

12/19/2017

Overall
Expertise
Professionalism

They responded promptly to the work order. I was scheduled within a couple days of speaking to someone. My problem was resolved. Most importantly the two people I was in contact with were very friendly and seemed concerned about my issue.

Nina C.

12/18/2017

Overall
Expertise
Professionalism

Plumber was knowledgeable and worked quickly to resolve the problem. He cleaned up after himself and was courteous and professional. It has been a few weeks since the repair and the toilet is working perfectly. It is nice to finally be able to walk away after flushing and know that the water will stop!

Walter P.

12/18/2017

Overall
Expertise
Professionalism

I have had several appliance repair issues. I always receive prompt attention in reporting the claim and quick response from the company selected to do the work. The technicians are professional and go above and beyond what a customer would expect from this type of repair service. I am very pleased with American Home Guard and would recommend them to anyone.

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