Love the stone, the guy that did the templet was great, the stone fits wonderfully. Staff at the show room was very nice and lucy seems very nice. Although, when the three young men installed the countertop they chipped the enamel paint in one small area to the front corner of my stove. The stove wasnt new and had one chip on a draw far away from their damage. I wanted to talke to Lucy about it, with my plan to have a guy fix there damage and i would have the other small chip fix at the same time sharing the cost of the repair. Lucy wouldn't even talk to me on the phone that day. The installers stated she would call me that monday that followed, no call was made to me. I called two more times, and left messages since she was no longer aval for any of my calls. So in other words i was now dirt in there eyes since they had my money. Its such a shame, since the stone is so nice and fits so well, to have the owner have such a lack of integrity will only bring it down in time. Will never use again esp since they dont care about damage they may cause in my home. By the way the repair was to only cost apox $45.00.
I am really shocked that the customer above is so displeased with them because I am beyond happy with my entire experience at Imperial. The lady in the showroom that helped me was extremely helpful and really knew her stuff. She helped me pick out a color for the countertop that worked with everything else in the kitchen. Their price was the least expensive I received. The template guy was very nice and shared a lot of his knowledge as well. The installers were also very nice and did a gorgeous job. The countertop fit perfect! I had once small concern, and the office was very quick to address my concern. I would definitely recommend Imperial.
I had ALB-Granite remodel my master bathroom in granite (41 square feet of toilet, tub, and sink) and I found them to be more then adequate. As for quality of work: I’m happy, my granite countertops are quality. All the tiles are level and all the edges are excellent. I did pick out nice granite slabs, which makes a big difference, but costs a little more. Their web site has a frequently asked question page, which answered most of my questions, and then I asked questions before the work. As for me I got more then I paid for.
We worked with the ALB granite location in Rio Grande NJ. Carolyn did a great job showing us some style of granite and quartz for our condo. Once we selected what we wanted the templating was scheduled around our schedule and the install team was excellent. We are thrilled with our choice of counter top and ALB. Their service was excellent.
Excellent product and service. I renovated my entire doctors office. Imperial help to design and install a gorgeous reception desk and counter tops throughout my office. The granite is a show piece of my office and has made an amazing difference. Dr. B
Great selection, excellent service, professional staff. I will go back for my next renovation project and highly recommend Imperial Marble & Granite Inc. for your renovation project.
By doing business with ALB Granite for my second home project, can't be more happy! I always recommend them to all of my friends, and I know that they are very happy too.
Imperial is the best! So pleased with my granite, selection and the service that was provided. Would recommend them to everyone!