Went there this morning. The customer service was great, fast and very professional lots of Good Morning Smiles!!!!
I use red lion DD appr 4 times a week. The am drive through staff are the reason I keep coming back, especially Sana, very friendly and always with a smile. Only negative, that some employees use hand lotion with strong smell, and that smell stays on coffee lid. I tried telling the owner, but he became very defensive and refused to even listen. Will keep coming back because of drive through staff who do their best to accommodate the customers, and what’s most important, rarely make mistakes in orders, and when they do, quickly fix it with apologies
I would like to thank the employee's there for saving my life,i was in the dunkin donuts on Jan 26,2018,i was ordering coffee and food,donut...when i just pasted out at the counter,i had donated plasma and didn't eat anything for a whole day i had smoked a cig after leaving,they called 911 and they went above and beyond,im ok today thankyou dunkindonuts employees at Philadelphia Mills 551,they are the best.
April 28, 2016 @ 7:30 pm. This Dunkin Donuts is the absolute worst. As a patron I personally observed a plethora of Health Code Violations, and I will most definitely follow-up with a formal complaint to the Philadelphia Health Dept. Also, the customer service in this restaurant is non-existent. I was in town from Maryland for the Penn Relays with my two daughters. One of my daughters and I were eating our food while we waited for the other one to meet us there from Hard Rock Cafe located next door. When she arrive the manager closed the door in her face, and said nothing to that fact that they were closing. We felt extremely insulted by the behavior of staff and dissatisfied with the level of professionalism that was displayed. I shall follow-up with a written letter of complaint to Dunkin Donuts corporate offices, and also the local newspaper outlets.
Tim doughnut shop is one of the best business shop I have been to because a lot of people get certain food for different store and they food taste funny but at Tim doughnut shop you can buy as much tasteful food which cost less and more. I like Tim doughnut shop.
Love this Dunkin Donuts! the staff is always courteous and professional. Coffee is always perfect!
Been there a couple times early in the morning 5 ish bagels they serve are stale you got to go later in the morning and the person running the drive-through early in the morning is extremely slow and don't think about parking your car and going in on foot because he keeps the front door locked even after the Post-it opening hours
I will never return to this place I have never felt so disrespected and looked down on by using a free coffee coupon after all the money I spend at dunki donuts. The cashiers are very opinionated about how they hate the coupons to the customers.
Hi there, I went to dunkin donuts tonight to buy some donuts and a medium Latte and I figure out the latte wasn't full for medium cup, so on my way out I look the latte and I notice almost half the cup was the foam or whipped cream whatever was I was very disappointed for it. So I going to tell everyone I know if the going to buy something @ dunkin donuts i'll make sure they don't buy coffee or latte....This is for everyone who see this if you want to buy coffee or latte make sure you go on better place like starbucks for example....
I far prefer the Dunkin Donuts at Bustleton and Haldeman Avenues. This 842 Red Lion Road location sells stale donuts and rotting, expired meat in its sandwiches. Once I even found rat turds in a donut! Avoid this slime pit if you value your health and taste buds.