This car service is a scam they have numerous websites and phone numbers also numerous addresses they are not legally operating with the proper insurance coverages so beware of this car service...
Astro Limo Service was awesome to work with! Danny who was the contact was so nice and very helpful and accommodating. The whole experience was top notch. Our driver Luee was great!. He was so friendly and nice. He arrived right on time. The limo was my daughter and her friends favorite part of the day! If we ever need a limo, Astro is the way to go! And the prices are the best around!!
They are NEVER even close to on time. 2 or 3 well mannered/ considerate drivers but the dispatch team is off his & her rocker..No loyalty, ONLY worried about chasing the bigger fish or showing favoritism. Not cool and I'm currently looking for a replacement company.
Had a terrible experience with this company. Charge for services not asked for, never follow up. Trying to get in touch with anyone, you are only bounced around from person to person, and then eventually leave a voicemail.
Is the best limo service I have in my life very perfect driver knows every thing in the city and I will recommend to anyone in town to used am so impressed about the driver know the city and the history in United States and in Philadelphia
They made me 40 minutes late for work because unless you speak Spanish they don't understand you right
Great company!!! Our office has been using them for probably around three years and their service standard is unbeatable.
I would never give these people a dime of business again!!!!!!! They are Terrible! What a fly by night outfit!!!!!
A COMPLETE LET DOWN! I called this morning for a cab. Other companies gave me an ETD of 45 to 60 minutes. This company gave me an ETA of 30 minutes. 40 minutes later, I called to check on my ride, and they say, you're next to be picked up. Another 40 minutes go by, I call again and the dispatcher explains that other callers are closer, so I have to understand. He assures me that the taxi will be there in 10 minutes. Needless to say they never showed. I was more than an hour late for work. I downloaded the Uber app, and a well-dressed man picked me and my children up. He even had a booster seat for my three year old. I won't ever call this company again. Don't let them waste your time.
I normally don't write negative reviews, but felt compelled to write one about this company. I booked them for a surprise party trip to AC for my wife. We rented the 24 person limo bus. I will start by saying the person answering the phone to book the limo was very nice and helpful and limo bus itself was very nice and well kept. That is about the last part of my good experience. The driver pulled up and picked everyone up at a location and then came a couple blocks to pick my wife and I up to surprise her. At first they were going to charge me extra to go a couple blocks, but when I told them I would go with someone else, they quickly waived the fee with no issues. They came to my house with the group and parked a half a block away instead of pulling up out front. It was raining out and this is not what I or the group requested. I had to walk my wife all dressed up to the limo in the rain. The limo driver never got out of the bus and greeted us. So we started on our trip to AC and after 5 minutes realized that we were going in the completely opposite direction. I questioned him and he said he didn't want to drive us through Camden or turn the bus around. I advised him that we wouldn't have to go through Camden and he could have just went around the block and got right onto Rt. 130 to 42. This being a Philadelphia company, I would expect that the drivers would know how to get to AC. The GPS would not even take you the direction he was going. This took us about 20 minutes out of the way. Then while driving he slammed on the brakes. We noticed he almost hit a car as he was texting or looking on his cell phone. We continued down the road and he kept using his cell and swerving. We asked him not to do this and his response was that he was fine. He then got off the wrong exit of the expressway (how this happens is unbelievable) and this took us another 10 minutes out of the way. The driver was not friendly when we arrived and not professional at all. We got back to the bus a little later than our slotted time and I questioned him about the delay that he took us out of the way and he said don't worry about it. I then received the invoice the next day and was charged an extra hour. I called the office and they took my complaints, but did not get back to me or call to apologize or offer any explanations. The texting and driving was by far my biggest complaint along with the wasted time going the wrong way. I would not recommend using this company as there are a lot of other companies out there that would not allow this.