While the facility is spotlessly clean and the occupational and physical therapists are kind and professional, I found other staff to be indifferent and unresponsive to patients' needs.For example, when my friend who is a patient there and visually impaired, spilled a drink in her lap no-one responded to the call for help in a timely manner. I had to go to the Nurse's station and request help which eventually came but was ineffective. The aide was unaware of the restrictions about my friend being allowed to get up unaided though these were posted on her bed. A spilled drink is not a life or death issue but if it had been the response could have had disastrous consequences.
I think something needs to be done by the state in general about all nursing homes period. i think it's unacceptable in general the ratio of nurse/p…
1315 W Hunting Park AvePhiladelphia, PA 19140
From Business: Sacred Heart Home is a 30-plus-bed facility that has been providing a range of medical care services since 1930. Its staff helps in the physical, spiritual and em…
I had a rude worker answer the phone and when I asked if I could speak to my friend I heard the phone get slammed down and the girl fussed I also heard they were closing down. It smells bad and I don't how the Health Department allows this place to stay open. When do they inspect this place? How do they find these workers? I would visit my family members often. I wouldn't recommend this facility to anyone, not even my dog! This is a sad facility and IMO needs to be shut down.
Exceptional nurses and home health care. My nurse really listened to me and cares. Let's hope I don't get sick again, but if I did I would use this company's services again. Such nice people.
This place is a disgrace. My family member's clothes were stolen, the social services folks were rude, condescending and not knowledgeable of my family member's medicare rights. They had absolutely no idea of what they were talking about. In addition, the social service person, along with other Powerback administrators loudly admonished me regarding my family member's options in a common area. They did not ask me to their office nor my family member's room- HUGE HIPAA VIOLATION. The therapist had very little interest in the progress of my family memebr. I chose the facility due to its location which provided me the opportunity to see my family regularly. It was not worth it at all. Do NOT send your family member to this facility
My mother was in this nursing home for two weeks. They did not respond when she would called out for help. They left her sheets soiled the entire overnight shift. The food was horrible. If you care anything about your love ones, please consider another home who would at least act as if they care even if they don't. The doctor only visited her once. Meds was never on time therefore she was always in pain. I can go on and on but overall. This nursing home is not even worth a one star.
Caring Heart is a beautiful facility! It is such a relief to know that your loved one is safe and comfortable. I would recommend Caring Heart to anyone who is looking to do rehab in a clean friendly and caring environment.
My partner was admitted for Physical Therapy following hip replacement. Three days after admission to Tucker House he has not been evaluated by the group's physician, and he has had one short session of PT, even though his surgery was performed 10 days ago! The nurses are pleasant enough.
I want to take the training of home health aide and I wanted to know what is required for get the hha
My aunt is there I call to speak with her many times can't get her nursing tells me there is no phone in room to much for them to bring her to the phone so I tell them. Will call back in hour or so still no answer even left my number what a place
This the worst skilled nursing/rehab facility. DO NOT EVER GO HERE!!!! The first night my husband was here they rolled him out of the bed and gave him so many injuries!!! Horrible!!! They ignore the patients.Such a sad place...