This cab company is the absolute worst! Rude people and no consideration for stranded riders. I reserved a cab and it never showed. I didn't get a phone call to tell me that no cab would be coming. When I called, I got hung up on 3 times! The last time I said "Please don't hang up on me" and the rudest man to live dropped the "f" bomb on me twice and hung up! YOU BLOW!!! I hope Uber and Lyft put you out of business!
12. Cross Keys Coach
1085 N Black Horse Pike Ste 9Williamstown, NJ 08094
From Business: Many people believe that all limousine companies are all the same, and they shop strictly for the lowest price. By choosing Cross Keys Coach, you receive much mor…
I've use their service for many years and have always been very happy.
SO I WITNESSED A DRIVER ON 10/17/17 DRIVING ON 34TH AND CHESTNUT WITH PASSENGERS ON A SCHOOL BUS LOOKING DOWN AT HIS PHONE WITH HIS ELBOWS ON THE STEERING WHEEL WHILE WITHIN A GREAT AMOUNT OF TRAFFIC AT A DECENT RATE OF SPEED. WHEN I CALLED THE COMPANY NUMBER JUST AS MENTIONED IN THE OTHER REVIEW HERE THE OWNER WAS RUDE, SHE ANSWERED THE PHONE BY JUST SAYING "HELLO" NO COMPANY NAME, HOW CAN I HELP YOU OR ANYTHING. SHE STATED KIDS WOULD HAVE ALREADY BEEN IN SCHOOL SO THEY MUST BE HIS KIDS.....DOES IT MATTER???? HE IS REPRESENTING YOUR COMPANY!!!!! IF HE ISNT SAFE WITH HIS KIDS, HOW SAFE IS HE WITH OTHER PARENTS KIDS???JUST IN CASE SOMEONE WHO CARES ABOUT THE COMPANY READS THIS THE APPROPRIATE RESPONSE SHOULD HAVE BEEN " CAN YOU GIVE ME THE BUS NUMBER? EXACT LOCATION, TIME, DESCRIPTION OF DRIVER ETC AND I WILL ADDRESS THE SITUATION AS SOON AS POSSIBLE, THANKS FOR THE CALL , WE TAKE PRIDE IN SAFETY AND THE SERVICES WE PROVIDE"
Great service excellant driver great rates I recommend this company to all my family and friends every time I call to book a trip writhed it's rush hour or not my drivers are always reliable
Astro Limo Service was awesome to work with! Danny who was the contact was so nice and very helpful and accommodating. The whole experience was top notch. Our driver Luee was great!. He was so friendly and nice. He arrived right on time. The limo was my daughter and her friends favorite part of the day! If we ever need a limo, Astro is the way to go! And the prices are the best around!!
Horrible. The clerks who take calls border on the side of blistering ignorance. And, further up the food chain isn't much better. They make all the cab companies they serve look exceptionally bad.
Used K and H for our preschool class trip today. We were supposed to be picked up from our trip at 12:30. When the bus didn't arrive at 12:30, I called the owner, Karen and she was extremely rude screaming at me that she was late and it "wasn't her fault"She said she would be there in 10-15 minutes. After 22 minutes I called back, she screamed at me again and said "it wasn't her fault" and hung up on me. When she finally arrived, over 30 minutes late, she screamed at me again when I asked how she was going to make up for the inconvenience to our parents. She said she wasn't doing anything since it "wasn't her fault". I explained to her that since she is the owner it was her duty to keep our contract. She then proceeded to drive recklessly with 17 children, age 4 and 5. At one point, one of the parents had to ask her to calm down and drive carefully. Completely unprofessional and unsafe!
P-674 purposely hit my car then attempted to extort $50 from me after the fact. He was rude and unprofessional. He then drove away from the accident that HE caused.
They are NEVER even close to on time. 2 or 3 well mannered/ considerate drivers but the dispatch team is off his & her rocker..No loyalty, ONLY worried about chasing the bigger fish or showing favoritism. Not cool and I'm currently looking for a replacement company.
Had a terrible experience with this company. Charge for services not asked for, never follow up. Trying to get in touch with anyone, you are only bounced around from person to person, and then eventually leave a voicemail.