Hydro Steam Carpet Care
Po Box 425, Peyton, CO 80831
Phone: (719) 641-8348
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They showed up on time, Very professional. I had a really bad pet order problem and Kevin went right too work getting rid of the stain and that nasty smell, saving me thousands of dollars in carpet replacement. Thanks Kevin I'll definitely tell everyone about hydrosteam
This company is a scam. I was an employee that never got paid and am not the only one. Kevin the owner encourages his team to put flyers on doors that say no soliciting because "these people are weak and will be the first to call". He also demands his team walk through peoples yards and gardens instead of the sidewalks to make better use of time, This unprofessionalism also shows in his work. Read the other reviews.
Terrible Terrible Terrible. I purchased the Move Out Special $150.00. Tech said the carpet needed a deep scrub (additional $85.00) I am not the professional so I assumed that is what the carpet needed. When done I signed the paper that the job was complete. My Realtor said not a good job at all. Had her carpet cleaner come out and took out all track marks and dirty residue. Tried to get Hydro Steam owner to correct the issues but would not.
I have used Hydrosteam the past few years and have really appreciated the quality service and attention to detail. My carpets always look great and Kevin usually makes friendly recommendations and how to get longer life from my carpets. I would recommend to anyone.
Not My Experience...
I read the previously posted reviews after I used Kevin and his service and I can honestly say that my experience was not reflected with the previous reviews. They are certainly not indicative of the quality of service and care I received. I met Kevin through a carpet cleaning flyer posted on my door. I called, and Kevin and I set up an appointment. On the appointment day, he arrived somewhat late, however, he called well in advance to inform me of the delay. When he arrived, he was very courteous and professional. He surveyed the rooms I requested and offered me a fair price. I agreed to the service and he immediately began. He worked as promised, and as of this writing, my carpets are still drying, but there is a marked difference in the color and finish. Kevin was courteous and professional during the entire encounter, and made sure to keep me informed of the progress. He answered all of my questions adequately. As of this writing, the final product was more than satisfactory. Up to now, I have no complaints or concerns with the service or professionalism of Kevin. Based on what I experienced, I would recommend him to others, and would use his service again as a return customer.
Worst service ever! Made carpet worse than when they started. Then when I called to ask about it, the started yelling curse words and refused to fix it. Nothing but a scam. Someone should put them out of business. Please read all reviews regarding this business. They do terrible work.
What a scam! Top dollar and left carpets wet for days. Smelt terrible and made bleach spots in carpeting. Worker posed to be the owner and yet when called because we were unsatisfied, he claims not to be the owner. Admitted that the valve came loose and he lost suction power but refused to come back in the house and check WET carpeting. We had to use our own equipment to pull water from carpets and now company won't pick up the phone!! Discusted.