Always random up charging, insanely rude and they can't even get the job done properly. Just an awful business
Well today June 20th I went to Pennzoil 10 minute oil change and sat there for about ten minutes then they had the audacity to come out to me and tell me they were closed yet there website said they closed at 3 it was only 1:30, petoskey Pennzoil you deserve 1 star I will be taking my buisness elsewhere
Do not use these people.aweful.ripped of my young daughter
I was advised on 6/24/14 of the additional charge for "full service" which was suppose to include them checking tires and topping off fluids. When they were finished, they clearly had not checked my tires nor topped off the fluids. I asked about the tires and they gave an excuse that they do that last, basically as I am leaving. Clearly BS. I hadn't seen them top off any of the other fluids so after I left I checked. They did not, even though I paid for it. My washer solvent is nearly empty. AVOID THIS PLACE.
My elderly Mother went to Fast Eddies Petoskey on Nov. 21st. 2013. She paid to have a premium coolant flush with antifreeze that will protect her motor up to -37 degees. Upon testing her coolant when she arrived at our home in Kansas City, MO over Christmas vacation, the coolant was weak and only read -0 degrees.We tested her system with 3 different barometers and also had Firestone take a look. The coolant was not sufficient for the service she paid for. Upon calling Fast Eddies, they said that they would only be willing to "redo" the service. They would not refund her $. So my mother had to risk driving all the way back to Michigan from Missouri with coolant that was sub-standard in very cold -0 temperatures. When my mother arrived to get the service redone, Fast Eddies didn't even offer to give her some $ off the original service, or a free oil change. The whole ordeal was very stressful, and time consuming. So, to all those up in Petoskey that got coolant system flushes on or around Nov. 21 2013...YOU HAD BETTER CHECK YOUR COOLANT READINGS!!!Needless to say, we will no longer be doing business with them, and we will be letting our family, friends, and neighbors know about this.