I needed to drive my elderly neighbor home from the hospital and his vehicle which was at the hospital as well. I called Steve’s Taxi around 3:00 PM and got voice mail. I left my name, address and phone number. One hour later and did not hear anything, so I tried calling again. A man answered and was not pleasant to talk to. He said it would be about an hour. I needed the ride and said OK. Guess what, no car, no driver and not even a curtesy call back. The worst service ever. Never depend on this company to call back or pick you up. Use anything other than Steve’s Taxi in Petersburg, VA.
Absolutely horrible! Wouldn't advise this company to pick up my dog. The dispatcher was very rude & obnoxious. About my cab been ordered in at 7:56 to be at my home at 8:50 for work. I called at 8:53 no cab. Dispatcher continously hung up in my face & got loud behind me being late for work. Never again!
He is the consummate professional. Always timely and pleasant. I always utilize his service when in Petersburg.
We were at the Petersburg Train station, thinking we had a short walk to our destination. When we learned that we were more than 3 miles from destination, the train attendant called Steve who arrived within minutes. He took us to where we needed to go, and then picked us up the next day to return us to the train station. We were very pleased with his service. He's congenial and knows a lot about the history of the area. When we return, we will certainly use his service. Also, his service would be great, just to take a tour of the area.
I found this cab by accident and I love it very clean!! And the driver is very polite!! And very prompt!
Great professionalism on time and awesome prices. He will get you where you want or need to go and make you feel like you rose with a friend
Well, I have been sitting here since 2:15 waiting on a cab. It is now 4:10. The first driver that the dispatcher put on the job said that my address doesn't exist. Guess I've been living in an invisible house for 10 years. So the second driver is on his way. Let's see if he can find the house before 7 p.m. First impression is the lasting impression. So glad my mechanic said I can still pick up my car even after they close. Been with my mechanic over 10 years. Thanks Briggs Auto Service!!! Won't be using this cab company again!!!!!!!
Be carefull using this company. I just got charged $15.00 for 2.5 miles. When I have been paying $20.00 for 8. Horrible customer service.
This business is total garbage the cab is nasty and mashed up in the back I wouldn't recommend this cab to anyone
Terrible service they lie about calling the phone numbers and they take their time getting places the only reason they have 1 star from me is because I accidentally clicked it and can't remove it