Excellent ! Great achievement in cleanliness , sanitation , customers services and quality , fantastic designs . Very busy salon , if you can make appointment first , the services may quite easier ! Highly recommended !
Horrible rude owner and workers. Terrible service on no Chip gel. The owner applied gel French tip on my nails while sitting in the chair getting a pedicure, because she was too busy and rushing. She was too busy directing and greeting customers as they came in the door, wasn't paying attention to what she was doing with my nails. Literally looked like a child slathered polish on my nails. Walked out totally upset with how they looked and went back after visiting another store to ask for my money back, to only be told to sit back down so she could fix them, with only an hour to spare before a wedding. The owner told me to come back the next day to fix them. So I went back the next day and the owner made me sit for an hour waiting to get them redone, and then proceeded to tell me to pick out a solid color because I am too picky for white tips (no refund for paying extra). After 3 days of the solid color being on they started chipping. I proceeded to go back in to ask for my money back again and the owner said we do not refund per policy, only fix. Told me to sit down and painted over the chips and stuck it back under the light. Now they are creased and ridged and again look like a child painted them! No skill at all! And TERRIBLE customer Service! All this for $35!
Terrible experience! Service was subpar to say the least! Aside from paying more attention to the television than doing a pedicure, they left my two year old niece sitting while three of us got pedicures. Even drained the water in her tub, which was the only fun she was having!! When someone actually decided to paint her nails (she's had her nails painted at a salon before), the guy wasn't very accomadating and even threw his hands in the air and exclaimed, "well come on!" when she moved her toe! She was scared and we were angry! What was supposed to be a fun girls day was dampened by unprofessional nail techs! My sister in law finally told the guy to calm down because he was rolling his eyes and scaring my neice with his outbursts. We should have left sooner! After paying, I told the guy who worked on my niece and I that we did NOT have a good experience and he told me to have a nice day! Very disappointed in the customer service and saddened that my SILs birthday outing was ruined by having th defend her two year old from a sassy, nail tech bully!! Will never go back and will share my terrible experience with everyone I can!
I went in for a gel manicure with a friend. I signed in and I was seated right away. The guy that did my nails obviously did not care, and looked like he didn't want to be there. Without my permission, the guy cut my nail when I wanted to keep them long. After that, I said just to trim them so I could keep them long without looking stupid with the nail he cut so short. He didn't listen to me, and cut them shorter than the first nail! And STILL filed them. At this point I was already frustrated. Then, he continued to file the rest of my nails, finishes one hand, but then gets to the other and completely cuts one of my fingers. When he started, I flinched back because of the pain, and he even asked me if I was okay, and I said yeah. He understood that I was in pain. I thought he would be more careful after that. But the guy continued to file the same finger even though I was already bleeding. I was in a lot of pain and bleeding. Then he cut my cuticles afterwards. On the SAME finger he cut while filing, he over cut my cuticle and cut me. Then I started bleeding again. ON THE SAME FINGER. I was very upset and in pain that I was just ready to leave. But being with my friend, I couldn't. He began to paint my nails, but the color was completely different from the color I picked out. What I wanted was a dark plum, instead I got a basic Crayola purple. After everything was done, he still wanted to charge me $35 for my bloody manicure. Walked to the register, ready to take my money. I looked at him like he was insane. I'm not one to cause a scene or refuse payment, but I would not give this man my money for completely butchering my finger. When I told him I wasn't going to pay it, he called someone else up to talk to me. When I showed the lady my finger, even SHE flinched at my scarred finger. She understood and did not make me pay for the manicure. I walked back to the table to gather my things and wait for my friend, and he still lingered around as if waiting for a tip. I was going not to tip that man. Afterwards, he left and sat in a corner on a pedicure/massage chair and fell asleep in front of everyone in the store. I was completely unhappy. I sat there waiting for my friend to finish. My friend also did not like her color at all and the person who did her nails ALSO cut her. Overall, it was a complete terrible experience and I will never go there again.
horrible. had to go back and get a nail fixed and the woman was so rude and took no time on it. i do not suggest it