first class all the way put on their own pick up and delivered on time wont buy appliances any other place ever againcant beat their prices
Samsung Front Load washerSamsung Matching DryerFrigidaire Gallery FridgeFrigidaire Gallery Microwave I recently bought a fixer upper home in the Pocono's and needed a fridge and microwave. After spending countless hours at the big box stores with lack of knowledge as well as customer focused support, someone mentioned a scratch and dent store. I took the 2.5hr trip to 4 Brothers appliance in Perth Amboy and upon arrival of the bright clean showroom I was soon greeted by the salesman with a smile. We addressed all my concerns and he explained more features and design ideas than I had before coming in. During the couple hours I was in the showroom, a matching washer and dryer caught my attention and decided I might as well get them too. A few weeks after the fridge was in my house, it froze up. I called the store, spoke with the manager who assured me he would stand behind the one year warranty. We troubleshooted the issue over the phone and he recommended we swap it out. Called me the next day to give me A TWO HOUR WINDOW and showed up inside that window. The two gentlemen exited the delivery truck with a smile assuring me how sorry they are and will handle everything such as removal and replace in no time. In the line Im in, price is a myth and service is everything! All I have is my past experiences to compare to, with 8-10hrs windows and find out they reschedule for the next day and the (im a commissioned sales worker with how much money I can make on this sale) kind of attitude is all too common this experience has been world class! Nobody can promise something wont break or stop working, its how the store handles the problem at that point. Customer service is lacking these days due to the fact we are in the persona price is everything. Im here to tell you I would have paid double knowing I would receive the same level of service I do at the BMW dealership. Kudos!!!!