6 people supposed to be working, 1 doing all the work with the manager just barking orders. Were out of coleslaw, biscuits, chicken and Mac n cheese. Had to wait 10 minutes in the lobby for someone to take my order then 15 more on chicken.
I went twice, and BOTH times we waited in the drive-thru forever when they weren't busy. The second time we went there it was right @ 8 PM, and they already had the fryers shut down on a Friday night! So we had to wait for the fryers to heat up. We get the Famous Bowls with extra gravy on the side. We waited a half hour for the chicken to fry, they were out of corn for the bowls (they told us that as they passed the bag to us in the car), and we didn't get our extra side of gravy. The meal was NO GOOD! We won't go back.
I went there last night .I chose to go inside since there was nobody and the drive thru line had 4 people in it. Thinking it would be faster.yeah right.walked in lobby was nasty.waited about 3 mins before anybody noticed me standing at the counter. Then a lady (manager) took my small order and about 8 mins later I got it. Went outside to find out she gave me the wrong thing.So I come back inside to tell them then the guy behind the counter tells me they will replace it but " that have to do something with the messed up item that he can't touch it ??? I as the customer have to take it or throw it away.hmmm this is my problem again how??? He threw his arms in the air. He was so rude.I will never ever go back there.