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Hours
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Brands
Honda, Kawasaki, Ski-Doo, Suzuki, Yamaha
Category
Motorcycles & Motor Scooters-Repairing & Service

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magistry

06/06/2008

Overall
Horrible customer service

The customer service for this place is horrible at best, especially from Brett. He is unwilling to help a customer that already purchased from the store. He will be friendly, if you are buying something, but after the sale is made, good luck. A few of the employees there are fabulous but as far a management is concerned, I would say steer clear from this place.

claimed iconBusiness Response08/07/2008

I am the owner and a customer made me aware of this negative review. Not knowing the facts I certainly can't defend our company. I was not contacted by this customer. I will try to satisfy our customers any way I can. In our employee restrooms is a sign that states "The customer pays your paycheck - they are the boss!" We truly try to operate our business that way. We are a "Top 100" Dealer in the United States. I have received at least many many notes, emails or letter regarding the over the top customer service Brett and his crew provide. Thank you for reading this.

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