Specialty Roofing Inc
8200 N 75th Ave, Peoria, AZ 85345
Phone: (623) 979-3649
Fax: (623) 979-3649
TollFree: (800) 428-4885
I work for a property management company so I've had to deal with my fair share of different roofing companies. Let me just say, Speciality Roofing is by far the best roofing company in the Phoenix area! Not only do they get back to you quickly but they are up front and honest with everything. They are also very reasonable with all of their pricing. I will definitely continue to use them for any other roofing needs we may have! Would highly recommend to anyone in need of a reliable roofing company!
SR will gladly put a roof on your home, but hope it doesn't leak, because it's hell to get them to cover their work and fix anything under warranty. Six year old roof leaking in two places now and it's been since August since we initiated the process of trying to get them to fix it. Funny thing is, it never leaked before they put a new roof on. Only reason we replaced was a hailstorm damaged a large number of tiles and insurance company said "get a new roof". I suggest trying elsewhere if you cannot handle frustration and the run around.
Would never do business with this company. Called on a repair on the roof they originally installed and received a quote of $225 to come out and fix some tiles that fell off the roof. A week later they raise their price to $300, blaming their person who set the appointment up. Manager never called back. They would not document their pricing in an email. Would never do business with this company in the future.
Specialty Roofing, Peoria AZ, replaced a section of my concrete tile roof and I could not be more pleased. When the first licensed roofing contractor I contacted did not return my call after a two-weeks period, I called another contractor and scheduled an appointment time for an estimate. When the second contractor failed to appear for the appointment, I called Specialty Roofing and received a completely different level of customer service far superior than any I had received from other contractors. In retrospect, I am very happy the other two contractors failed to respond because their failure ultimately led me to Specialty Roofing. From the first call through the completion of the replacement of a large section of my roof that had sustained storm damages, Specialty Roofing provided optimal customer service that far exceeded my expectations. Matthew, the manager I worked with, arrived for the estimate and thoroughly examined the roof from the inside and outside of my home. I was provided with photos of the problem areas and Matthew explained the options and made recommendations. His estimate was thorough and easy to understand and he took the time to answer my questions. When I asked if he could be present when my insurance company adjuster was scheduled to assess the roof, he graciously agreed. His expertise and overall knowledge proved invaluable when the adjuster examined the damage and ultimately made the determination the work would be covered by insurance. The adjuster also told me he was appreciative of the input from Matthew and impressed with his knowledge that Matthew had obviously acquired through experience. The work was scheduled for the following day and the workers were prompt, professional, worked in a clean and tidy manner, and used state-of-the-art materials including a thermal material that significantly reduces attic temperatures. Even the trucks the workers drove were clean and presented a professional well-branded impression. In addition to the work as scheduled, the workers painted roof dormer vents and fan ventilation ports where the existing paint had chipped and peeled from exposure to the elements. The workers also caulked the corners of chipped tiles on all areas of the roof, which is large and has many peaks and valleys. Since the roof tile is no longer available, I greatly appreciate the attention paid to the small details while providing roof maintenance. When it comes to roof replacement or repairs, I give Specialty Roofing the highest rating possible for customer service, work performed, materials, product warranty, overall customer experience, and price. I recommend Specialty Roofing for any roofing needs and will certainly use them in the future.