7126 W Cherry Hills Dr, Peoria, AZ 85345
(623) 412-0678Add Hours
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PLEASE do NOT use this guy to take your wedding photos! He talks a great game and the price is unbelieveable but you'll definitely pay the price in the end. Not only is the quality of his pictures far below professional quality (my husband's head is cut off in ALL of our ceremony pictures!) but he doesn't know the meaning of customer service. After our engagement shoot we picked out a family photo with my 2 girls. I specifically told Harlan that I did NOT want it wanted because we would not be using it for signatures at the wedding. He brought it to the wedding matted.. just like I didn't want. We also paid for 2 photographers for 8 hours. Well, 2 showed up but 1 (Harlan's dad) only took about 20 pictures and then sat in a chair for the remainder of the night. They also left after only 6 hours because they supposedly went over the 700 pictures stated in our contract. Oh, and on top of that he charged me an extra $50 for those extra pictures! But when I finally got my proofs 3 weeks late the extra pictures weren't there. After 2 weeks of fighting with Harlan and arguing about it, we took all the proofs back to him so HE could figure out what was missing. That was a HUGE mistake. I don't think I'm ever going to get my proofs back now. You call and leave messages, he never calls you back. He actually answers the phone and he was "just about to call you". You schedule a time to pick everything up and he lies. He says he'll call you back by a certain day/time and he never does. Trust me, his price isn't worth it. I don't even think the pictures in his "portfolio" are his. I have a picture of the empty appitizer table. The 2 pictures he took of my cake are so blurry you can't see any of the detail. He took individual pictures of some of the guest and no pictures of others. I don't want a picture of my friend's date. I want a picture of my friend WITH their date!
I wish I had taken the time to investigate Harlan before signing the contact. I guess when it says use at your own "peril" one should take note! He talked such a great game and if you sign & pay today you get an extra 10% discount! Don't fall for it! Now I have no pictures from my wedding ceremony and while the quality wasn't that great it was certainly better then the nothing I have now!
Harlan Cone will never get business from anyone I know!! Do not use this company!! You will get the run around. He is not professinoal. He lies, makes excuses, and his product is poor quality at that. Calling him every day does not work either. He will not return calls. Going over and knocking on the door doesn't work either, he won't answer. You will have to file with BBB and he still won't resolve the problem. BBB will direct you to the Attorney General to file a claim with them. Harlan still won't deliver your wedding pictures. You will have to file a claim in Small Claims Court. You may or may not get your pictures at this point. We still haven't. They will start to garnish money from him though. CAUTION....BEWARE! HE NEEDS PUT OUT OF BUSINESS! It is worth spending way more money to go with a legitimate company, not this CON!!
I got married in sept of 2007 and in the contract that i signed with them, they stated it would take 4-6weeks to get my pictures back..its almost 2008! and still no photos. i called,even went down there with my husband and harlan did not want to answer the door! i am trying to see what is going on but he gives me some lame excuse everytime! first he said he has the pictures then he said there was a problem at the lab? wtf, he can't keep his lies straight! stay away from this so called "photographer" you will get jipped! no i have to seek legal action which sucks!