What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
3333 N Arizona AveChandler, AZ 85225
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Good service and fair prices.
Top notch service from bumper to bumper on my BMW 335. Very affordable and vehicle was done faster then expected!
if you have a car don't use these people!i sent my wife down to get an estimate for an oil leak.through fear and intimidation she agreed to $$$$ of unneeded work.if you want your wife or mother to be taken advantage of THIS is the place to take it to. we are only good as our last customer
I got a quote and dropped my car off. Two weeks later I go into the facility, because I can't get ahold of anyone, and they haven't even ordered parts yet. They gave me a new estimate that was $1000 more and claim they were waiting for my approval, but made no attempt to contact me and were actually avoiding me. I told them I would take it else where. They charged me $500 to, "put it back together," but they had already made cuts on the frame. Duane is out of control. He was yelling, throwing things, and really surprised I wanted to take my car back. Beyond unprofessional. As a woman I felt threatened, but his manager backed him 100%. This is a nut house for sure!!!!
Randy was awesome - came to my home, diagnosed the problem immediately, kept me informed along the way exactly what he was doing, and gave me a very fair price for his outstanding service. I couldn't give him a higher recommendation - hire him!!!
I won't take my vehicles to anyone else anymore. Owner is honest, trustworthy & fair. I depend on him to keep my vehicles running, at all times. I've been taken advantage of by other mechanics, & I no longer have to deal with that issue when I go to West Side Auto. You can absolutely trust them!
Had an urgent matter with my radiator. Called around to several shops in the 85335 zip code. Mr. Wroten solved my problem in a short amount of time and the price was the lowest estimate I received with the quickest customer service and getting my car back on the road again. It is not often that I sing someone's praise especially with car repairs. This gentleman is the geuine article and I would recommend his services to anyone who asks for a referral.
Very happy with the service. They use non generic parts, only quality work that they warranty. Friendly and honest family owned business. They will not sell you what you don't need and always inspect your car to let you know how it is running. It is up to you if you buy it. Very trust worthy and explains everything they do! All my sisters go there because they trust him, and now so do I.
Have known Clayton twenty plus happy years and I can safely recommend him to anyone who is in need of a GREAT mechanic. I was not only his security provider but also his satisfied customer. I have moved out of the area and sorely miss him....good people like him are hard to find. Andy...Security Plus
We contacted this business to repair the assembly for my girl friends Ford. They did finally show up and installed the new window assembly. However when Randy installed the new parts, it appears he broke the holder for the mirror remote. It fell off the door the first time she went to drive it. As she doesn't drive the car much, this was a week later. We contacted them to come out and fix this. So far its been a week and a half with only phone and text messages between us and them . The issue is still not resolved, and I have finally went to Ford to purchase a new part. As it appears no one is going to show up with getting the usual "checks in the mail" response from them I am assuming I will just need to fix myself. They are ok (if you can get them out) on the initial repair, but don't expect any kind of warranty or follow up service.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.