Worst haircut I ever received. I have long hair and Regina who cut my hair actually cut it uneven! She left it longer and lop sided on one side than the other! On top of that, when I asked to speak to manager about this, she was rude and completely ignored me as I was talking to her! Unbelievably rude and unprofessional! I am surprised that they even hire someone as rude and incompetent as her!
I enjoy this salon more than any I have ever been too! The staff is not only friendly and funny but they know what they are doing and they will make sure you are taken care of!
I have been going to the same stylist and nail tech (Mitra and Nancy) for over 5 years and could not be more pleased. every time I go it is friendly conversation, and great service. My hair and nails are great. People often ask where I get my hair and nails done. Thanks ladies
I came into SmartStyle against my better judgement. I brought a picture of the hairstyle I wanted. It was an easy to maintain, since I have a new baby. I wanted my hair to be medium length,like the picture. I left with a short haircut that is choppy and shorter on one side and flat on the other. I went to another salon for a fix but they said "only way to fix it is a pixie cut." So, I canceled my family pictures due to a hair cut.
Amazing salon and great gals!
I pretty much ran out of there as fast as I could. I moved to this side of town recently and went here because it looked nice and reviews were good. I had Stacey, and when I went in I had long hair past my shoulder blades. I told Stacey I wanted to cut it enough to get rid of the dry ends, I wanted some layers by my face, and I wanted blended layers in the back. I also told her I need the layers by my face long enough to be pulled back (this is pretty much what I always ask for everywhere)When she first showed me my hair I had 3 blunt layers and no face layers. I asked her if she could blend the layers with out going shorter. I should not have asked. I now have hair much shorter than I wanted, no face layers, and choppy layers in the back. I have never had my hair look so limp and blah!I literally went straight home to try and fix it. I know it will grow out, but that doesn't really help me for the few weeks. I will be wearing a LOT of ponytails. I am just so disappointed.
If there was a box for 10 stars I would have checked that one! They're always amazing here! She does a great job every time and I didn't go anywhere else for a cut.
been a beautician for 45 yr --been trying to find a place for quite some time that didnt scalp me-- this place was great yes i will be going back
They do good for adults but not children. I went there today with my two grandchildren. One is autistic and yes he is difficult to do an requires a scissor cut and was on his moms lap doing pretty good and the stylist didnt cut enough off at all . He didnt look much different from when he went in. She was told to cut more off but I guess because my grandson was screaming she choose not to. And the other grandchild is 19 months old and she used clippers on him. He was alittle scared at first but say still the whole time and she missed a few spots and daddy had to redo when he got home. She stated that she was afraid to continue in some spots because his hair was so fine and he was so little. Well if she felt this uncomfortable she should of just told us she doesnt do good with children instead of us wasting our $8.95 a piece. I will not bring them back there again.