The guy are always are kind and polite .The prices are are very fair And competitive with other shops around.
The older gentleman (probably owner) refused to do ANYTHING to assist me after selling me a defective vape cartridge. He basically told me that since I opened it and tried it, he wouldn't do anything. He actually chuckled and shrugged his shoulders. It was the most insulting, rude, and condescending treatment that I have received at a commercial establishment in a long, long time!
Been coming here for years, best customer service! Kyle and Nick are the best! I'm old and consumed with arthritis, these guys change my coils when needed and make sure my grape is always in stock. You guys ROCK!
I went in to AZ Smoke Spot and purchased a water pipe and I went ceramic because I just broke two glass ones the week prior. I had a few bucks I planned on spending at AZ and I admit it wasn't much. Remember I just lost two glass ones so I was on a budget and wanted to save some cash for my next stop. The dispensary across the street and believe you me when I told Juan about my experience and he was as surprised as I was. After I purchased my new ceramic water pipe and I got home and ready to chill out at the pad and watch some movies etc. and much to my dismay when I pulled out my new piece and attempted to pull up the stem it just broke and I mean broke almost like glass. I've been going to AZ for a while and although I never really had a good enough experience to Yelp about, I didn't have any negative reviews until now. So unfortunately for AZ Smoke Spot in Peoria, I am going to leave a bad review. You might be asking yourself why when it seems they have so many positive reviews. Well I took a few steps prior to even considering leaving this review. I immediately looked for my receipt and couldn't find it, so I called and I got the answering machine and I left a message with my name and a phone number to reach me at. I waited for a call back and after a week I called again and got the voicemail for AZ Smoke Spot again. So I left another message to call me. After a week and a half or so and when I had time to go in after calling leaving messages I went into AZ Smoke Spot again and waited for some help. Some kid was sitting behind the counter eating and the woman who helped me claimed to be some sort of manager, but immediately referred to another manager when asked the simplest question and pointed to a printed sign on the door that says. All sales final and no returns. I said this happened within hours of my purchase and as the headlights approached the deer look fell upon her face I said. You know retail laws etc.. they kinda supersede your sign within a certain amount of time and the fact that I made a taxable purchase, but hey I'm not an expert so I called a couple. Maricopa County and City of Peoria - they agreed buying a faulty or even dangerous product etc. you get where I'm going with this. "I just wanted an exchange and instead I was shown the sign next to the door on my way out"
Love this place! Just spent a nice chunk of change on a box mod and the guys here helped me out and walked me through fixing it when it wasn't hitting right. Overall good experiences every time I've come here.
very unprofessional. bought an e-cig set up from this store, and had a bad tank out of the box. Frank Mustafa the owner (who whites out his last name on the business cards he hands out) threatened to choke me after getting frustrated with finding a good tank at his own store. he went through 4 tanks that were bad out of the box and blamed me for it, and then called the cops to tell them that i was the reason the tanks were bad. do not go here, these people are impolite as well as liars and have a temper problem.
Hi my name is Rae. I was trying to email you personally but it seems as though i cant do that. if you could please email me at email@example.com i would like to speak with you. i am interested in becoming apart of your business. you may also call me at 6027519725. if you email me i can send you my resume. thank you have a great day