I just went in to get some notepads for my glasses. The young lady that was working there was just a sweet and polite as she could be. The man that was there did ignore me but that’s OK the lady got there first. Not only did they have the correct nose pad but she put him on it was under three dollars. I’ll go back again because of the young lady.
I am on Medicaid so yes, the selection was small. They still made me feel like a million bucks! !!!!
Amazing staff and Dr. Stein is so nice!! My family has been going to see Dr. Stein for years and always has a great experience.
Amazing staff and Dr. Stein is so nice!!! My family has been going to Pensacola for years and we always treated with great service.
Staff is very rude and make up stories to keep you from calling. Took my lenses over a month to get back. One employee told me something and promised to have someone call me back (which they never did). Another employee contradicted the first and was rude to boot. It's not easy working with the public but just be nice and honest
I have been a patient at Gulf Coast Vision Center for several years. I have contact lenses and glasses and have a history of retinal tears. As a result, I am very picky and hypervigilant about my eye doctors and my eye care. I primarily see Dr. Reynolds but have also used Dr. Casey recently. Both doctors are thorough, knowledgeable, professional, and listen to you. I have always felt that I am getting great care here.They have also seen my daughter on short notice for an emergency within 30 minutes of me calling the office. The office staff is friendly and helpful as well. I am a patient for life!The negative reviewers need to look at the big picture of their eyes being cared for, not leave an eye doctor because their contact lenses took too long to be ordered.
Been going for years and I am done. Too many errors. Seems they can't get the perscriptipn right and that's their job. I have heard horror stories and won't be going back.
Horrible, was overcharged and even my insurance was overcharged. I have never had to pay that much, my exam alone costed what I normally pay for everything. Just bad and then the sales lady would not quit trying to sell me on buying from them. I will never ever ever go back to Gulf coast vision center ever again! Didn't want to even give it one star.
I order my glasses here every year and every year the delay for new frames and lenses is slow. This time it's been a week since I went in and did my exam and paid my fees. I call today 6 days later to find out they are just sending out the order. It's going to be another 7-12 days. Next year I'm going somewhere else, this is ridiculous
I've been wearing contacts and glasses for fourteen years and this is the worst optometrist office I have ever been to. They are rude and the atmosphere is not welcoming. Seriously, go anywhere else. It's not worth it and they make their customers feel like inconvenient interruptions.