I would definitely recommend this business I called and within 45 minutes they were there. In just a few minutes he diagnosed the problem. The technician was very professional and courteous. In a matter of minutes he was able to diagnose the problem unfortunately repair part had to come from Jacksonville Florida. Part will be here Tuesday and he'll finish installation of the problem even though they then have a part on the truck the ordered it right away I tried other companies to come in and tell me what was wrong and no one would come out on Sunday this is the only company I found that would work on the weekends I will use this company from now on for any refrigeration or air-conditioning work that I need
When our refrigerator stopped working I made the mistake of calling Samsung I would simply diagnose the problem myself and replace the part in question. After 2 1/2 weeks of waiting for parts that did not fix the problem I finally called Emerald Coast. They sent a technician who very systematically diagnosed the problem, ordered the part, and when he installed it the refrigerator ran. After 3 weeks of living out of a cooler it was such good news I text-ed my wife. She said it almost made her want to cry or come home and put something in it. I could have saved over $200 had I called Emerald Coast first.
Unbelievable customer service!! I arrived at my condo at 3 p.m. today to find a problem with the ice dispenser on my refrigerator door. Called them at 4 p.m. and they were here by 6 p.m.! Not only did the technician figure out the problem with the ice maker dispenser, he had the part!! In and out in less than an hour!! And the bill was very reasonable. I am blown away by their same day service and knowlegeable technicians. I only wish they had an office in Atlanta where I live!! My condo is ready for spring rentals now!!! Highly recommend!!!!
Excellent service. Prompt, friendly, and courteous. We were having trouble with our gas cooktop, and a previous repair man who was factory authorized did not correctly diagnose the problem and performed a totally unnecessary and expensive part replacement which did nothing to fix the problem. He never came back and would not return calls. So we are delighted to have found Don, who accurately analyzed and diagnosed the problem and fixed it, for a fair and reasonable charge. I would recommend him to anyone.
I do not tipically write reviews but felt I had to this time. I highly recommend Emerald Coast Appliance repair. We noticed our refrigerator stopped cooling late Saturday night. I called Emerald Coast on Sunday morning and a technician (the owner orf the company) was there within a couple of hours!! Very professional, informative and a very reasonable charge for a Sunday service call. I fully intend to use them in the future if I need any of my appliances repaired! Old school work ethics!! Love it.
This morning I woke up to a dead refrigerator. I called the folks at Emerald Coast for service. I was amazed at the fact they were able to have somebody out within 2hrs! The technician was very professional and courteous. In a matter of minutes he was able to diagnose the problem and had the part on the truck. Fridge was up and running and I was able to go to work without any worries. I appreciated their promptness and professionalism. If I ever have a problem again I know who to call. A+
Woke up to water on my floor. Had to take the day off from work thinking I needed to buy a new refrigerator. Started reviewing refrigerators online and decided to try a repair person. Called Emerald Coast and they could come out that same day. They were prompt. They were professional and reasonable and had my refrigerator up and running within half an hour. I highly recommend them. They will get the job done at a reasonable price, the first time.
OUTSTANDING technicians and service. Don and his team are superb. Called Tuesday evening after hours and they were out first thing in the morning. Had to order a part. Don worked the system and was able to do 2 day ground shipping since no part existed in the Pensacola area. By Friday evening, my washer was fully operational again. Thank you! Have been lookiing for a dependable appliance repair company and my search is over!!
I manage vacation rentals on Pensacola Beach and continually have appliances that need to be repaired. Emerald Coast is always on time, courteous and very easy to work with.All of the service technicians are friendly and very knowledgeable as is the office staff.I have used other companies but since I have found this company, I will not use anyone else.Thank you for your great customers service. It makes my life easier.Steve
I called on a Sunday morning before business hours and I didn't even leave a message, but they called me back. They had my washer fixed the same day and didn't charge extra, even though it's Sunday. Great service! He even showed me the repair and how to do it myself next time...how many businesses do that these days?! Price was exactly where it should be too! I will definitely call them again if I ever need service.