Floor city has always been good to me and my clients. We have a long history and I look forward to a bright future. Thank you, Rhett
I just wanted to thank you for the absolutely amazing job you did on my floors! Thank You,We are enjoying them and hoping to do our office in the near future.Its nice to know people like you still exist,You really have pride in your work.With regard to the quality of work and attention to detail.
I had a great experience with Floor City USA. My tenants worked with them directly to schedule an estimate, which went smoothly. I worked with Terry to finalize the material options, costs, pricing, etc. Overall, it was a very smooth experience with no surprises. In addition, I thought they were very fairly priced in comparison to the local competition. Finally, they sub-contracted the installation to Lees’ Flooring Inc and my tenants had nothing but good things to say about them.
This was a nightmare dealing with this company. First of all the owners daughter doesn't have a clue whats going on with this business. She told us we could refloor our RV for less than $1000.00. When the VP of the company came and gave us a estimate he said $2500.00 just for labor. We decided to do the flooring ourselves. So we went to the "W" street store and asked them to place an order for us for supplies. One week after this visit we called and inquired about the materials and were told they would be there by the end of the week. At the end of the week we were told the supplies needed to be ordered and would be there the following week. I called the following week and inquired about the status of my supplies and no one had a clue who I was or what I was talking about. I stopped by the store and encountered the owner of the store who was less than helpful, he was actually very rude. The owner told me I should order from someone else and he showed no concern that I was unhappy with the service. This company shows no concern for customer service and I would definitely not recommend this business to anyone unless your looking for a headache.
IWS recommended installer. Required to prepay 3rd party granite installer. Money paid to IWS. Installer convinced us to install smaller sinks under false pretense. It took weeks to install. Poor quality work. IWS refused to take responsibility for poor work. Buyer beware. Better workmanship at better prices elsewhere
Walked in and around the store for almost an hour before I asked an employee for help finding the tile that the previous owners had THEM install and was clear that I was not important enough to help and proceeded to tell me the tile was not available anywhere. .. Fast forward I found the exact tile and size at the very store I walked in ... it did have to be ordered but very much available
Does excellent work and very professional. They were in and out cleaned up everyday never left a mess. Good guys would highly recommend them for any tile or hardwood jobs. An very reasonable pricing.
Wonderful carpet experience. Josh Murphy went above and beyond to get me the carpet I wanted at the best price available. I went to seven Pensacola retailers before I found Duggins so I know I found the best! The delivery and installation were also perfect! Thank you, Duggins! I'll absolutely be back when I'm ready for my tile!
Small place, Ok selection. I did buy some wood, prices were kind of high but I do not think they sell much to the public. Got the feeling it was a cash only kind of place, not sure if that is the case, but hit the bank before you go just in case. Worth checking out if your looking for a special wood.
Do not use this company. Hunter is a liar and does not even know his own products. We specifically asked for a certain stain resistant grout, even gave him the pamphlet with color choices. He says "Oh I have this". Well come to find out he used Tek Accu color and even told me this was stain resistant. Not true. He was suppose to use the Tek Power grout Even the store we got the tile from had wrote down Tek Power. When we discovered this mistake, he refused to return calls and even blocked my phone from calling him. He has made no attempt to offer suggestions or even try to help.He has not even responded the BBB complaint we filed. DO NOT USE THIS COMPANY. HE DOES NOT CARE ABOUT THE QUALITY OF HIS WORK AND REFUSED TO EVEN DISCUSS A POSSIBLE SOLUTION TO HIS MISTAKE.