Remember that pink building on Michigan ave. Just west of w st.? Yes, the one by big easy pawn shop. Well I went in there and WOW they really have given that building a "New Image". The shop owner Shirley is (very) friendly and she can really give you not only a new image but brighten your day. (She is not one of the "I'll do what I think you want" she really LiStEnEd to ME). While I was waiting (not long), there was a group of satisfied customers leaving. I asked them what the fuss was about and they all showed me their hands. Now I know this is going to sound crazy but seriously. I had heard through word of mouth about this nail tech that "Candy~Koats" nails, I always chuckled inside (not today). She is phenomenal ( words CAN'T describe). I walked in looking like a trainwreck, and walked out a Woman with a New Image! A++... oh, if you are concerned about cost, they are highly competive with the "other places". I need not look any more I have found a Nail Tech and Beautician I adore! Thank you Shirley and Candy you made my hard work pay-off. Sincerly a huge fan!)*
All the ladies here are professionals and great quality of work. I really like the fact they take appointments and do not have wait for a turn. It …
I really like going here, unfortunately its across town and I rarely have time anymore. They stay fairly busy, but really take the time to take care of you. I am always offered wine, coke, or water. If I am waiting on a pedicure and chair is available, they let me sit down and relax until a technician is available. They treat their clients like family. I am fairly ticklish and one of the problems I often have is as soon as a technician knows I am ticklish they stop trying to smooth my feet. I never have this problem at Nail Lounge. They simply smile and laugh with me as they work to make my feet nice and smooth. The few times my paint job has been smudged before leaving or shortly after, they take me right back and fix the smudge. They introduced me to shellac and when I can afford it, I do that instead - no smudge! As for the previous reviews, clearly they didn't ask anyone to address their concerns, because the owner is very proactive at keeping her customers satisfied. If she knew, she would fix it.
I have been going to Studio 98 for over 5 years. I recently moved to Virginia and was seriously bummed out to have to find a new salon. With that being said, I am visiting Pensacola next month and have already made an appointment to get my hair done while I'm there.By far the best pricing you will find for the quality. They do not charge by foil like most salons. I am honestly surprised by the negative comments. I get 50+ foils in my hair for my all-over highlights along with a cut and walk out only spending $100. Most salons charge $50 for only 10 foils. It is the first salon to listen to the way I like my hair cut while also delivering a proper cut. I have had many people ask me where I get my hair done over the years (strangers and friends) and I have referred all of them to Studio 98.
I'didn't have time before we left Tennessee to have my nails and feet done, I've gone to the same place for many years at home and very selective of where I go, but I took a shot and gave them a try!!! They are professional, clean, nice and did a great job with both! I was impressed that I got the same service here as I get at home. If your looking for a clean place with great I highly recommend you give them a try!! Thanks so much!!
I have been to this salon at least 5 times and every time the customer service has gotten worse! When this place first opened they were great, but after only being open a few months their customer service has gone down the drain. Do not waste your time at this salon yes they do good nails but they do not have good customer service and like others said they DO NOT honor appointments or bookings.
A little hidden GEM!!!This is such a cute little spa in the heart of Easthill Neighborhood near downtown Pensacola... I first tried a pedi on my lunch break..it was so convenient to downtown! I've since been back for a facial with Jenn...and it was very nice..relaxing! I def. would recommend anyone to try this place....great spa services for a great price!
My husband and I love this place! Everyone here is very friendly and very good at what they do. The younger ladies especially have a magic touch with pedicures! They always give you their undivided attention. We just left there and they gave each woman a flower for Mother's Day as they left. Even the clients are friendly. We won't go anywhere else.
Tried this place out bc I've been searching for a good nail salon. Got my nails done by a male he was just rude no energy or small talk. Not willing to help or find out exactly what I wanted. Nails came out as crappy as his attitude! Customer service is a key to having a great business and this place didn't have it!! Will not be returning here!
Came here with my boyfriend and was treated with great customer service. The owner is very friendly and cares very much about her customers and their service. I got a mani pedi and my boyfriend got a manicure. They buffed his nails and he enjoyed his first time at a nail salon. Will come back again.
We were visiting my son on the Naval Base from Michigan and I hadn't had time to get my nails done before we left. After reading the other reviews I decided to try M Spa, it lived up to the reviews! Very clean, friendly and able to do both fill ins and artwork well! I would highly recommend!