I've finally cooled off. I'm a retried Navy Chief (7/94) and have been with NFCU since about 1981-82(ish). The were great, UNTIL...While living in Colorado, I finainced a new car and purchased the "If -you-lose-your-job-your-payment-will-be-made" policy. Well...I got laid off and employment where I lived was non-existent. I couldn't make the payments. I asked for help, but my pleas fell on deaf ears. To make matters worse, I suffered the neighborhood humiliation (entire town population is 500) when the car was repossessed... ILLEGALLY! Colorado civil law requires lenders to give at least a 30-day notice before conducting a repossession.I got ZERO notice.Lesson learned. Life goes (and went) on.
Serving the Pensacola Area.
From Business: Advantage Business Capital offers some of the most innovative and flexible accounts receivable factoring programs in today's market. This method of obtaining business financing is a viable alternative when traditional business financing fails to provide your business with the capital it needs. Our factoring and asset-based…
This credit union uses trickery to charge OD fees. Online accounts are not accurately reported when you log in to check balance. I closed the account and refused to pay them OD fees and they reported it as a loan to the credit bureaus. The only thing they will ever get from me is the bird when I drive by them.
I originally had 3 real estate loans for over 10 years with Gulf Winds Federal Credit Union. I paid off one and tried to work with them on the other 2. They were not helpful after months of requests. I would NEVER use or recommend them to any one else.Jeff
I have been a bank teller and have never seen so much mass confusion in a bank. When I opened my account I was not told I could not have temporary checks until I asked a couple of days later. I had no atm card and no way to get to my money because I work 9-5. WHAT? no Saturday hours? That's unheard of. Then, I got a day off and tried to call to get some account info and was 64th in line on the callers list. Then I was told at the bank that I cannot call a local branch because they are not cleared to give any account information because they don't identify over the phone. Its not rocket science. get a birthday, ss# or account #. Also, today as I tried to call the number given (479.9601) to get account info, I was given the option to press 9 to get the extension number I wanted. I pressed 9 and then it asked for the ext #. good. then after I pressed 642 for the extension, it rang about 10 times and took me back to the original greeting, over and over. this bank and its service sucks.
Go to any other credit union besides this one!! Navy Fed, Pen Air, etc. This bank is so greedy and will not work with you. I had an accidental payment to the power company come out of this account which caused the account to overdraft, it's obvious I don't use the account as a primary and they charged me $34 3x. Once for power (understandable) then 2 more times for $1 and some change transactions. Called to see if would remove any of the fees and explained what happened and they promised to call me back and never did. Do business with a company who cares about their members and not this place. Half the time there is only 1 person working the front counter and the drive through as well,so don't go in a hurry. Should've gone with my gut the 1st time I walked in the loby to inq on opening an account and nobody spoke to me so I left. Only reason I came back because they were close to my house. Big mistake
Service was rude. In particular Lisa Washington who is on a major power trip. We have been customers for 17 years (business and personal). We will be moving our accounts now as this is no way to treat long term clients.
Megan was by far the best banker I have ever met in my damn life, AND I HATE BANKERS! That last statement means a lot. It'll be a pleasure to keep coming back to this location so long as they keep her around!
We are absolutely happy that we have navy federal in our neighborhood. I do have an account at Navy Federal. I live approximately two block from Navy Federal on west nine mile road. My name is John Taylor Sr.Please take action. For some time now the Navy Federal employees come to our neighbor hood to take smole breaks. When the wind is right you can actually smell the smoke. They throe cigarette buts on the ground. They park under the trees with their doors open. Our neighbors have concern regarding their teen age daughter getting off the bus near the smokers locations. Sometimes I think a little more than smoking cigarettes are taking place. This is not a good sign for Navy Federal and unsightly in our neighhood. Would appreciate taking action to discontinue this unsightly event.Thanks John E. Taylor Sr.
Been a member since the 1980's. Great loan rates. Service is excellent. Great mobile app to manage everything online. Branch locations downtown, Cordova, and Nine Mile Road. When problems have come up, they always work things out to satisfaction.