Bought a 2014 Hyundai Elantra almost a year ago. They gave me a clean CarFax but didn't tell me there was significant damage to the undercarriage that was not reported to CarFax. The radiator was missing a bottom bracket. The splash shield was missing. Estimated repair was $2700. The mechanic at the time (almost a year ago) must have seen the damage. Talked to the current Manager and he was not in that position when I bought the car. He offered an apology. Buyer beware and check under the car before you purchase.
Serving the Pensacola Area.
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I received excellent service from The Salesman Sabastian, and the staff. He really went out of his way to get me in the car of my choice. He showed great customer service to me as soon as I entered the building. I would strongly recommend others that are currently looking for a reliable vehicle, also wanting to build your credit, to stop and visit Sabastian and others at J.D. ByRyder. I'm a Very Satisfied Customer.
If you MUST deal with this outfit, have your own financing first, know the real value of the vehicle and be sure to take it to a good mechanic. My daughter authorized ONE credit report search and they helped themselves to so many hits that her score went down 20 points. Their response when she complained: "Well, don't you want a car?". The person who called her back to smoothe things over, quoted her financing at 29%!!! We went to my credit union - Central Credit Union - and she got a 8% loan to buy a car SOMEWHERE ELSE!! Buyer beware of this place! (I only gave them 1 star because I have to choose something to post this review)
What a great place to work. It is so nice to work for a dealership that really cares about it's customers.
love this place they were so helpful. i would recommend them to everybody. Wesley was excellent!!!!!
I couldn't have had better service. My car was really awful and they had it fixed up in no time. 10 out of 10 recommend.
The people that work here ( Dawn and Dave) are the friendliest, most honest people in this town. I wish I had a million people to tell that too.
I have been around a lot of car dealerships and this dealership is really all about taking care of their customers. It is family owned and a great place to buy a vehicle. It is also a great place to work. So the next time you get ready to buy your next vehicle come see me and I will make sure you get treated right and show you that buying a car can be a good experience without all the hassle and haggling. Share with your friends.
I wrecked my car and called about a car on the internet that I liked so I called and set an appt.I got to the lot and drove the car and it was great, they even discounted the car for me cause the bank would only loan so much on it...im driving today and im very happy...I recommened this dealership..my salesmans name was allen..he helped me so much.I will be back to see them if I ever need a car again, I also tell all my friends about them...very, very good experience...thanks
You all were very nice and helped my dad a lot. I appreciate it all. Thank you. Keep up the excellent work boys.