HiYes the very first time I came to this store thosePeople are very professional, friendly, very helpful& treated me with respect. I would recommend them to anybody need to get boots, purse or whatever. I am planning on going back tomorrow����Thanks for your kindness.Mrs.hunter
Really needed my work shoe's heel to be fixed and the shoes to be shined. They did an excellent job! Thank you so much!
Fast service, great quality work, Family opperated! Love this place my family has been going here for years!
First time customer. Dropped off a pair of new flight boots and a new pair brown uniform shoes to get polished. Believed these would be professionally polished with an actual difference from drop off condition. Upon picking up I could not notice a difference in the shine on the shoes from when I first took them out of the box when I bought them a week earlier. For the boots, the smooth original texture oe has an obvious dimpled orange peel texture with a faint shine to them. I have had better results from a 5 min or less attempt at a shine performed by myself. Unfortunately I paid in advance. Very disappointed in the quality of work. Only reason for 2 stars is that the lady who took the order on drop off was pleasant otherwise a 1 star. Wasn't even offered a redo when I returned to store after a 5 min reexamining of the finished product and request for explanation of poor workmanship. Only response was...."I shined them"
Terrible service. Inept ordering. They ordered the wrong part for my shoe and wanted me to accept the wrong buckle that didn't fit.
I absolutely love this shy repair shop. Quaint, very kind service, excellent repairs and rates! I get my white Birkenstock's, for work, cleaned & polished. When I pick them up they look like new! I had a pair resoled, have 4 pair 11 & 8 years old. Mr Franzone you are so necessary, admired and I tell everyoneto get their shoes done @ Franzone's ;-)
THE WORST EXPERIENCE EVER! I paid for the repair up-front, and have to go there 3 times. He could not find my shoes, and the 3rd time the shoes were still not repair, I ask for a refund since he didn't fix them and he refused to do it. I end up having to take my shoes somewhere else and paid a lot less. THE OWNER HAS 0 CUSTOMER SERVICE
My wife Tina and I LOVE this place! Every pair of shoes we've taken for repair has been serviced excellently and on time. The two ladies are consummate professionals! The only thing I have against them is they're PHI Eagles & JAX Jags fans!! lol GO GIANTS!!!!
This guy is the best shu repair guy around BAR NONE!! He is friendly and has reasonable rates. If you have a pair of favorite shoes you love and could not find the heart to throw away because they are broke, this guy will fix anything. There has not been a pair he could NOT fix!!
This place is incredible! The service is friendly and open and the pricing is nearly hard to believe. I took a pair of western boots in to have the soles replaced and cowboy heal rubber replaced. The boots were polished, the soles replaced with Italian leather and the heel sections were new. The total cost was an unbelievable $15.00!! I vote 5 Stars!