Disappointed because I went to get the flu shot, and they had run out of high dose flu serum. They would not give me a rain check for the $10 gift card which was promised with this flu shot even though I came in before the offer ended. Love my Publix, but disappointed in this.
I was always a CVS pharmacy person, until I heard such great things about Publix Pharmacy from my mother in law. Because it was at such a convenient location from my home, I figured why not try it. I really wanted to like it, but for a year and a half I put up with subpar pharmacy standards. The people have never once given me a kind greeting at pickup or drop off. I have never gotten any sort of notification when my prescription is available; I always had to call, even when I was promised I would be notified. When I call, the pharmacy techs are always short with me. The icing on the cake was my last encounter with them. I just had knee surgery and come to find out on post up day 5, I have a blood clot in my leg. The treatment is blood thinners in order to prevent the blood clot moving to the lungs. I am told to start the prescription immediately. My mother goes to pick up the prescription only to be told that the prescription was unavailable and had to be ordered and won't be there until the next afternoon, when I should be on my THIRD dose of medication. They didn't even have the decency to call and let me know, or give me the option to have it filled at another publix so that I could start my medication as directed. This was the final straw for me and I hope that they don't endanger future patients lives due to their inconsiderate and borderline unethical behavior when handling prescriptions.
They are a very friendly staff always smiling and kind to help you no matter what the question is they try to find an answer very efficient very kind and courteous and very smart always try to be on top of things when it comes to the prescriptions and the questions you may have they're just a great bunch of people that work at Walgreens in the pharmacy department and I want to thank them so much they are very very kind thank you for all your help
Quick, clean, friendly, and convenient Publix on the west side. Entrance and exit system onto Michigan Avenue is a death trap. Beware.
This is the WORST WALGREEN'S store in the United States. DO NOT USE! Pharmacy manager is either a MORON or the laziest in the country. The pharmacy staff is incompetent to the point of criminal negligence. I have been to many Walgreens around the country with no problem but this Walgreens is DISGUSTING. Apparently, the pharmacy manager does not know how to order meds because they never have the medication in stock... even though it's the same EVERY MONTH. This guy should be fired. I just learned that he is only there in the morning. I will never use them again. They will tell you your prescription is ready, when THEY KNOW IT IS NOT and they don't have the meds to fill it even though it's the same EVERY MONTH.
You need more staff because waiting 4 days to get your meds is not right.
Had a horrible experience today. The pharmacists lady with gray & white hair today was so very rude to me. I apologized twice for inconveniencing her and she literally didn't say a word in response. She was shaking her head and was huffing & puffing. I will NEVER be back there again. She was so very rude. I already know nothing will get done about her, but I wanted the world to know how horrible her people skills are.