Internet order put in for well done pizza arrived burnt. Qhen i called in They asked to remake but would be long time to redeliver already took 90 minutes the first time spent 35 dollars on bad food. Not from here but the next time i come visit my military child we wont order here again for sure
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Called to have pizza delivered. Was told that they were doing "pick-up" only. When I asked why, they said because of the weather. (It was raining w/ occasional lightning & thunder) If you have drivers not able, or willing to, drive in the rain, they need to be in the back slinging dough!!! You lost a $43 food sale and a $5 tip for the driver, to PIZZA HUT! The main reason people order pizza is so they don't have to cook OR go out!!
Really like the pizza and sandwichs
Awesome and unique environment with good food. One of the most underrated spots in Pensacola hands down.
Have been a customer for over 20 years. That's right. 20 years. Thousands spent on great pizza.Tonight ordered the standard order online. Did not receive the email ack but assumed it was good. Headed to the Ono bridge as usual about 10 minutes later. The driver is usually there at about the same time.30 minutes goes by, no email so I call. I am assured by whoever answered that the order went thru and I could expect a delivery in the next 10 or 15 minutes.30 minutes later I call again. The driver is on the way and will be there in 10 minutes. OK cool.20 minutes later call again. I said "your driver must be lost" jokingly just to make sure. Oh this time the girl on the line lit into me. I can't recall all she said other than "we are quoting 1 hour to 1 hour and 15 minutes" which would have been fine. But no one quoted any time line to me. And I got upset at being talked to like a nuisance not a customer. Then she hung up on me. I called back and she told me I'd never be ALLOWED to order pizza from Lillians again. Which is perfectly fine. Not a problem. And this story is about to go viral on any social media outlet I can find. Ya'll have great pizza. Too bad your customer service sucks.
Great service and for each time
I like this location. I have been going there for decades.The pizza tastes like Pizza Hut pizza, which in my opinion is pretty good. This location is BUSY at lunch time, so fighting for pizza at the buffet is just part of the experience. They do a pretty good job of keeping the buffet stocked, and you don't usually have to wait long to get something good. The up-side to a busy buffet is that the slices are usually hot and fresh when you get them. The best part about this location is the staff. They all seem very friendly, and accustomed to the fast pace of a lunch crowd. I will continue to eat here as it is my favorite pizza buffet in town.
Pizza is definitely one of a kind. Great flavors and simply great food period. Don't judge a book by it's cover. Great place for fast great tasting food.
Love the quality, price and convenience of baking your pizza when you are ready. Very friendly and fast.
Absolutely amazing food!! Great prices!! Perfect service!! Located by J's on 12th ave. Defiantly need to try!!