Oh my goodness! I am here with my 80 year old Mom whom my brother treats to a pedi and mani every few weeks when he is in town. She had services late Friday evening/last night. She said they had several people working on her, were busy, tired and dried her nails with a fan. Her finger nails did not dry and they messed up terribly as soon as she got home. She comes regularly and I have never been here. When she showed her hands to the lady (30 something- brown hair coloring) the lady raised her voice, accused my Mother of having damaged her nails, 6 of them! She was ExTreMeLY rude and unprofessional, but she did redo them. I’m sitting in the spa waiting on Mom and writing this because I’m so appalled. There are many Spas and Salons in Pensacola competing for customers. Why would anyone continue to pay for a service provider to unnecessarily be rude and disrespectful! I hope this business will re-evaluate their customer service;(
Nail World! Is Wonderful salonThey did great job on my nails They are very friendly Salon is very clean!
Worst ever, this place need to be shut TF down. You go in there and tell them what you want done but they do what they want, and OMG their lashes suck ass and their attitudes matches their height. Poor service but high prices. ��������������������
They use MMA for acrylic nails which is illegal! The picture above is how my nails looked after going to another salon to take off the so called "acrylic" now my nail beds are so messed up I can't even put bail polish on to cover the damage. Plus they don't clean any of the items used for pedicures.http://www.pictaram.com/media/1276447093628474432_2215309996
Worst place ever ..... ���� They don't fix their mistakes. Rude and un professional. I wouldn't recommend them to no one
I was very upset about my visit to this shop. I came in a hour and a half before closing time and I felt completely rushed. They gathered around me while the I was getting my nails done and was clearly talking about me. I believe her name was Jenny she pushed and pulled on my hand while doing them. The shape I asked for she didn't do my acrylic was uneven and it was over all a horrible experience. If your looking for a pampered experience you won't find it here
Discrimination against people who weighs over 250 pounds.Cheap furniture, rude techs, ghetto atmosphere. You pay for what you get! I would avoid this place at all cost.
I have been to this salon at least 5 times and every time the customer service has gotten worse! When this place first opened they were great, but after only being open a few months their customer service has gone down the drain. Do not waste your time at this salon yes they do good nails but they do not have good customer service and like others said they DO NOT honor appointments or bookings.
Excellent! The fresh citrus fruits used with scrubs and masque was a wonderful touch as well as adding to the results of my pedicure. Tina's massage and gentle touch almost put me to sleep!
This is a great place to go. It's a high end salon that is very customer oriented to please. You will be spoiled.