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Phone: (850) 471-1333

Palafox Square Shopping Ctr
North Central Pensacola

Walmart One Hour Photo



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Michael R.



I have shopped at this Wal-Mart ever since it opened because it is convenient and up until 2017 the employees were fairly friendly. In the past year and a half management has rearranged the grocery side of the store once a week only to move stuff to another place after customers get used to it. I asked about this after the 3rd or 4th rearrangement and was told they were trying to get every Wal-Mart the same. I have been to every Wal-Mart in Pensacola and found that not to be true so they must like confusing the customer. The friendliness has disappeared and management let's the cashiers and line supervisors treat customers with disrespect. I had noticed cashiers being rude to customers in front of me several times and I wrote their behavior off thinking it was the customers fault. However in the past month I have been singled out by different cashiers and talked down to. I finally had enough and said something to a line supervisor who went and got the CO-Manager. He was even ruder and tried to embarrass me. He went so far as to invade my personal space and make me feel very uncomfortable to which I let him know real quick to back up. I have come to the conclusion that this store tolerates racism only when it's directed at their White customers. Even the white CO-manager is racist. Some of their line supervisors walk around with gold grilles on their teeth and the cashiers will let you know quick they don't like white people. Thugs roam the store as well as the parking lot. I do not let my mother go there by herself and my daughter orders her groceries online which actually cost more.

I will not shop there again. Instead I'll buy my groceries at Wal-Mart Grocery on Pine Forest or Winn Dixie on 9 Mile Rd. I can't imagine what the founder of Wal-Mart would think of his store now. I bet Sam is turning in his grave.


Phone: (850) 484-8081

Address: 8970 Pensacola Blvd, Pensacola, FL 32534


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