Deserve 0 stars. Came to my house at 9pm in a sketchy van offering to clean. Proceeded to pretend to shoot himself with a hand jester... sketchy people
1201 Airport BlvdPensacola, FL 32504
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8813 Grow DrPensacola, FL 32514
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Great young man Daniel demo the Kirby but supervisors are rude - hope I don't regret letting them in my house ����
Would recommend this company to all. Joseph the technician that came out was very friendly and professional. He knew exactly what the problem was, had the part and fixed my dryer within 30 minutes. Great customer service
I have used Emerald Coast Appliance Repair on more than one occasion. Joseph the technician that came out was very friendly and professional. He knew immediately what was wrong with my dryer had the part and repaired the dryer within 30 minutes. I would recommend this company to all. Very satisfied with their customer service.
I manage vacation rentals on Pensacola Beach and continually have appliances that need to be repaired. Emerald Coast is always on time, courteous and very easy to work with.All of the service technicians are friendly and very knowledgeable as is the office staff.I have used other companies but since I have found this company, I will not use anyone else.Thank you for your great customers service. It makes my life easier.Steve
bought a used washer and dryer for 500.00. Dryer works well..washer what a joke the spin cycle is so unbalanced, loud and shakes the whole house they did come out on the 30 day warranty to replace clips to hold machine together at top and balance but did not work..Machines were dirty and very used do not recommend.
Worst customer service experience of my life. After a month long adventure to get my dishwasher fixed, i received a bill that was 20% higher than our agreed on price. I spoke to a the lady at the office and she says, "oh, well we had to order extra parts, the tech messed up, he should have told you." I went on to tell her that its probably wise to let someone know that the price has changed BEFORE the job is done. Instead of taking ownership of the mistake, she says, "Do you expect me to eat this cost? I will just have him UNINSTALL the parts and you can get a dish washer somewhere else." Absolutely disgusting customer service from the office. To top it off, the tech (Jake) offers to pay the difference out of his own pocket, because he knew that was wrong. (the tech jake wasnt a problem, very nice guy) I said thank you and politely declined. It wasnt about the money, its the ethics of the situation; which Emerald Coast Appliance Repair clearly lacks. Awful.
I would definitely recommend this business I called and within 45 minutes they were there. In just a few minutes he diagnosed the problem. The technician was very professional and courteous. In a matter of minutes he was able to diagnose the problem unfortunately repair part had to come from Jacksonville Florida. Part will be here Tuesday and he'll finish installation of the problem even though they then have a part on the truck the ordered it right away I tried other companies to come in and tell me what was wrong and no one would come out on Sunday this is the only company I found that would work on the weekends I will use this company from now on for any refrigeration or air-conditioning work that I need
Inexpensive; same day weekend; fast; and educated me on what he was doing! Will definitely use them again in the future!
Yesterday I used Emerald Coast Appliance repair to fix a broken washing machine. Sean, the technician called 30 minutes before he showed up to provide an ETA. He arrived at the beginning of the 2 hour scheduled time slot. In just a few minutes he diagnosed the problem and 45 minutes later the problem was fixed. In addition Sean gave me some suggestions to keep the problem from reoccurring. Great Job!!!