Not reliable, had my wheel chair for almost 2 months and was suppose to repair it under workers comp. Every time I called them would either not return my call or tell me that they just got approval from workers comp and they were waiting for parts to come in. They then blamed the snow up north and after the snow cleared I called for over a week and no one would answer the phone. Waited 2 months for nothing. When I went to get my chair back one of my he guys got smart with me and told me to get off his property. He claimed to be the brother where even though the younger guy in the shop had told me that he was the owner. That it belonged to his dad and when his dad died he became the owner. Will never use these guys again.