Stacey did an amazing job of fixing a color and cut blunder! I cannot say enough about her and the service I received. Prices are well below the level of service and the results are incredible. Very knowledgeable and the products available are currently t and on trend. Best in Pensacola as far as I'm concerned.
20. Nail Boutique
All the ladies here are professionals and great quality of work. I really like the fact they take appointments and do not have wait for a turn. It …
If you are in need of an amazing deep tissue massage, Laniese Smith is the one for you. I have many neck issues and she is able to loosen my muscles…
I am fairly new to this salon. I went in July for a cut & it was great. I went back a few weeks later for an ombré color & I loved it. I then wen…
JULIE CHEN ruined my hair!!! I was told she was the Mgr and the best. What a lie! She was unprofessional, bossy, not very nice and arrogant. I had to go to another salon to get them to straighten out the MESS she made. I had to stand at the counter for 15 mins while the other stylists were in the back on break laughing and cutting up. TERRIBLE EXPERIENCE!!!
The worst possible place to ever walk into for any service. The employees are lazy and unprofessional. All they do is gossip and play on their phones. The lack of knowledge of hair is a shame. Where is the management in all of this?? Awful business!!!
Love, the shop. Going back, great color and cut. My daughter told me to quit wasting my money. All hair stylish go through the same training. She was right, Very Happy that I went there.
I get my hair cut my Kristin, she is a younger woman, and she is amazing with hair!! She always does exactly what I want! I also go tanning here, they have a special right now and it's 27.99 for a whole month, and the ladies and one gentleman could not be any nicer!! I recommend completely!!
I arrived after calling ahead and being given a time to bring my daughter in it was very clear that the lady was irritated and didn't want to do her hair after telling me that they were closing an hour early. The demeanor of the lady I talked to when we arrived was both unwelcome and unfriendly. She did do a good job but I called to try to let her know that we were happy with her hair and that her pictures turned out good I asked what brand flat iron they used and she became very defensive and hateful snappy attitude came back...I will not be visiting this salon again next matter how happy we were with the result. I do not pay good money to be treated like that no wonder people assume it's a cheap no good salon bc this behavior is allowed
Two stylists on duty; one customer waiting when I arrived. One stylist went to the back and did not return. The remaining stylist took care of the man waiting. I was next. Well the stylist decided that she needed to sweep, not just her area, the whole shop. She started on the opposite side of the shop; when she started sweeping behind the cash register I got up and left. No one had spoken to me since I walked in and they took my name. Apparently cleaning was more important than a customer waiting for a haircut. I have experienced poor service there several times, but this did it for me. I will not be back.
I gave these guys an honest chance. 3x I've been there, 3 different lady's. The 1st one was kinda nice but I asked her for layers (i have long hair) and she barely did anything to them, she basically gave me a trim with a tiny layer. 2nd one I told her I wanted it cut a bit above my shoulders with layers, and she refused to cut much of the length. She took maybe an inch off and gave some layers (parts of my hair was completely uneven) then gave me her card before I left. The 3rd one I call "Ms. Attitude" her body language demeanor said she either hated her job or just didn't want to be there that day, she wouldn't even look at me. I asked for face framing layers this time and not much off the length. She trimmed it and just gave me layers but it wasn't face framing and once again my hair was uneven in most parts. While she was cutting my hair she kept looking off out the big window or looking around the store. I don't know why these ladies do uneven cutting when it comes to layers, it's irritating and they don't really listen to you. I'm going to tell anyone I know who wants a hair cut not to go there. Everytime I went the place was basically empty, there may have been one or 2 other people getting a cut but that's it. Maybe that's why they act the way they do - they suck and they aren't making enough money. OH AND BEFORE I FORGET My bf took his daughter in for a cut once and we were sitting waiting while she got her hair trimmed and all of a sudden (i guess another stylist) came barreling in there crying and speed walked to the back a few seconds later a man came in looking very angry and walked straight in to the back. Drama like that doesn't need to be in a place of business. This place is awful and I will never go again or let anyone close to me go there.
I have been to this salon at least 5 times and every time the customer service has gotten worse! When this place first opened they were great, but after only being open a few months their customer service has gone down the drain. Do not waste your time at this salon yes they do good nails but they do not have good customer service and like others said they DO NOT honor appointments or bookings.
Stacey did an amazing job on my hair! The atmosphere is so nice and relaxing. I moved from georgia and I'm so happy to have found a great stylist! A++++++