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We went looking for a living room set and the salesmen Chuck and Maddie were so helpful! We found the perfect fit for our home and we will be back. I highly recommend them to anyone looking for furniture for their home.
I bought a house in perdido bay recently. I had no measurements and proceeded to buy furniture with the help of Candice. I bought a beautiful sectional and a couch and a bedroom furniture set. After it was delivered is the best customer service I have ever received. I had to return the corner part of the sectional because it would not fit correctly. I received store credit and they came back out and picked up the corner unit. Also I realized when I got my bedroom set that the box spring and mattress would not fit the bed frame. Was able to exchange it for one that fit. They were so understanding and went above my expectations in service. I will buy all my quality furniture from rooms for less, worth the time to check them out. Ask for Laurie or Kevin too. So happy!
Be careful when you buy an item online and its defective - you have to deal with customer service which is the worse ever! There is no issues with the store but its Haverty's customer service which will give you a real hasstle if you have a product that is defective! Very dissatisfied with their customer service!
Bought a recliner and was assured by the salesperson it was made in America (Mississippi) and had a lifetime warranty on the frame. Recently the frame broke and when I contacted the store the employee assured me he would order the part. Turns out the employee quit and the current staff informed he had "made a mistake." There was nothing they could do for me and when I informed them I would take it to small claims the jerk laughed at me and hung up. Unprofessional, extremely rude, very poorly run establishment. They are NOT accredited with the BBB and now I see why! Stay away.
Went in looking for a chair. A nice girl greeting us when we walked in and said she could beat any price that was written on the sticker and to have a look around. Found a chair that I liked with no sticker, but the gentleman close said it was $199. I asked if he'd take $150. He said the girl would have to ask "the man" in the office. She went to ask and she can back with an older gentleman, who seemed like the owner, following her. He said "no" to my offer, crossed his arms on his chest, glared at me for about 10 seconds, then continued to say "you don't know a good deal when you see one?" I said that I didn't mean to insult him, but reiterated that's how we were greeted. The man walked away and I left. I will never go back and would not spend one dime here. Horrible way to treat a potential customer
My husband and I have bought a unfurnished condo in Perdido Key, FL and we went into, Inside Out furniture store and have filled our new condo with their beautiful furniture at excellent prices and our designer Josette Pindel there made us feel welcome and helped us graciously through every piece of furniture explaining warranty and the care. We are so happy we found this store as they have created a warm and inviting, beautiful home for us here. We highly recommend InsideOut Furniture.
Terrible productsvery very low quality. i bought a bedroom suit to find that it was painted wood. You can barely touch it and it scratches the paint off. I had had it a very short time and had scratches all over the nightstand. Also, the mattress and box springs were too high when they were delivered. All they would do is sell me another mattress with a store credit or i could buy something else. No refund. A more expensive mattress was all they had without me purchasing the box springs too. It was hard as a brick. I hate that store!!!
I was ready to make an 4k purchase form those guys unit they start pedaling hard the 3yrs coverage deal ($59 for each church , im my case 3). They supposed to deliver the merchandise in 2 businesses day but after decling so many time the extra scam protection they change the delivery time to one month, just to force to purchase the extra NO USE coverage. Very rude and unprofessional staff (manager as well). Same your self time and go some place different like down the road. You'll thank me for reading this. And by the way I wasn't aks if I want to purchase extra coverage, pay good attention to the final invoice. The are the biggest scammers I can across so far.
Do not shop here. Very unprofessional. Purchased a couch that was delivered to me broken. After trying several times to get the manager on the phone, finally got him and he was very very rude. Raising his voice with me, then hung up. I called back after a few and he finally agreed to send a tech out to look at the sofa. The tech, a very nice young man, came out at found that the sofa was broken, probably beyond repair. He took video and pictures and sent to his boss. Days later after hearing nothing I called to follow up, the manager, again being very rude was adamant that they would not take the sofa back but ordered a part to fix it. Three weeks later, still no part, and no word from them. Called back just now, and got the run around again. Not a good business, clearly don't care about the customer after they get your money. I'd stay far far away.
Do yourself a favor and stay away from this place. The owner has no business sense whatsoever. She is disorganized, very rude and manic. There are other places nearby that are so much better.