Floor city has always been good to me and my clients. We have a long history and I look forward to a bright future. Thank you, Rhett
Love our new Floors! Everyone there is friendly and very helpful. We had new tile and laminate flooring installed through our whole house. We were able to take home samples and Barron came out and measured. The installers were professional and very friendly. Looking forward to going back to order back splash for my kitchen.
I had a great experience with Floor City USA. My tenants worked with them directly to schedule an estimate, which went smoothly. I worked with Terry to finalize the material options, costs, pricing, etc. Overall, it was a very smooth experience with no surprises. In addition, I thought they were very fairly priced in comparison to the local competition. Finally, they sub-contracted the installation to Lees’ Flooring Inc and my tenants had nothing but good things to say about them.
This was a nightmare dealing with this company. First of all the owners daughter doesn't have a clue whats going on with this business. She told us we could refloor our RV for less than $1000.00. When the VP of the company came and gave us a estimate he said $2500.00 just for labor. We decided to do the flooring ourselves. So we went to the "W" street store and asked them to place an order for us for supplies. One week after this visit we called and inquired about the materials and were told they would be there by the end of the week. At the end of the week we were told the supplies needed to be ordered and would be there the following week. I called the following week and inquired about the status of my supplies and no one had a clue who I was or what I was talking about. I stopped by the store and encountered the owner of the store who was less than helpful, he was actually very rude. The owner told me I should order from someone else and he showed no concern that I was unhappy with the service. This company shows no concern for customer service and I would definitely not recommend this business to anyone unless your looking for a headache.
I recently had some work done by Rite flooring. Richard was extremely helpful and fixed my floor and kept me informed of the work being done. If I need floor work done again I would be sure to call them. Their cost was reasonable as well. I was a very satisfied customer.
IWS recommended installer. Required to prepay 3rd party granite installer. Money paid to IWS. Installer convinced us to install smaller sinks under false pretense. It took weeks to install. Poor quality work. IWS refused to take responsibility for poor work. Buyer beware. Better workmanship at better prices elsewhere
Quick response called about getting carpet installed and was able to start the very next day! Warehouse pricing was given as promised beating the other stores in the area. Robert was helpful with all my questions I'd recommend them time and time again thanks guys!
Walked in and around the store for almost an hour before I asked an employee for help finding the tile that the previous owners had THEM install and was clear that I was not important enough to help and proceeded to tell me the tile was not available anywhere. .. Fast forward I found the exact tile and size at the very store I walked in ... it did have to be ordered but very much available
Lowest prices I've found in town. Was a speedy install, with friendly installers too. Would definitely return and have told all of my friends.
I went to 2 other stores but I thought they were high and the price kept changing. I saw them advertise and called and talked to Robert he came right over and measured.it was simple and I had the tile installed . It looks great, you need to talk to these guys.