Strongly recommend taking fine garments elsewhere. Took in a silk Diane Von Furstenburg dress to get deoderant marks cleaned. When I went to pick up the dress there were discolorations all over the front of the dress & two dark spots that were not there when the garment was brought in. They cleaned it again, however, the dark spots remained. Spoke to the owner who refused to accept any responsibility for the problem & returned the dress to us without any offer of compensation. We are left with an unwearable dress & lost $140 due to Exclusive cleaners.
Shelly M. Sure does do a lot of advertising for exclusive cleaners through bad reviews of competitors 🤔😂
We have taken our clothes to get dry cleaned multiple times, and if the clothes are just a little dirty, it is not too bad, but if the clothes have stains, or in my husband's case, he spilled coffee on his suit coat, they do not get it clean. The stains are still there once you get the garments home. At least 4-5 times now, we have gotten our items home and they were still badly soiled and could not be worn. We are going to call them tonight and see if we can get our money back. We will not be using them anymore. I even point out the stains when I drop off the clothes, and the employee says we will take care of it, and we trust that, until we get home and see that it has not been taken care of. Again, we are going elsewhere from now on and hope to get better business for our money. It is not cheap.
Had a great experience here. Just moved to Pensacola and needed a Laundromat close to where I live. I decided to give Dave's a try and was pleasantly surprised with how clean it was and the price was very low compared to other laundries I called. This will be my Laundry from now on. A++
I actuallyblove the place, its clean, its organized, but unfortunately the black woman from morning staff is unprofessional and has a nasty attitude all the time unless your a man that she can flirt with. I spend close to a $100 a month here but her customer service has made me realize I will take my business elsewhere!
My family and I used Kate's Cleaners (based on Facebook reviews) for the first time last week, and we were completely happy with the experience. I was, therefore, confused and surprised to read a 1 star review on this site. The Kate we encountered was not rude or dominating in any way, she was in fact quite the opposite. Her quiet, kind, and helpful presence in the facility is one of the driving factors for us to use her facility again. My daughters and I felt safe in Kate's facility, and had no issues finding enough washers and dryers for our things. Kate was kind and welcoming, not to mention patient to answer all questions. In the 2 or so hours we were there, I saw Kate greet customer after customer. One customer was inexperienced in doing laundry and seemed to have loaded a machine with fabric softener, rather than detergent. Kate was nothing but kind and patient. This facility is well cared for, and air conditioned with an owner who is devoted to her business. Highly recommended.
Charged $5.68 to get 1 shirt cleaned right. I'm new to town and I selected this dry cleaners because it was close to my house. When I dropped of my dress shirts I had requested they clean around the color. I they picked up my dry cleaning ( many pieces in the order) and paid $2:84 a shirt. I then got home and saw the shirt looked the same, I took it back and the young lady at the counter was a sweetheart. Two days later I picked up the shirt this time it was cleaned nicely and they charged me again $2:84, I guess in the world they live in if they don't do it right the first time it just a simple way to double your profits. This cleaners does not have the we treat customers fair or we do the job right attitude, what a shame!
It's a very nice establishment and I recommend it to many!! The dryers are amazing and everything is speedy!.
Top-notch - they even have a drive through. I only wish I would have used them over the last two years for dry cleaning versus Vicks. Vicks Dry Cleaners is awful - they lie and have terrible customer service. The military should CANCEL their contract with them because they don't respect military. Use Exclusive Dry Cleaners - they are honest and do a great job!
Don't trust them! They don't deserve a triple B rating. They lie about their mistakes. They accepted a fur coat for long term storage, and must have miss-ticketed the coat as being there for cleaning, which I never would have asked for since I had no need for it to be cleaned. The owner claims they sent the coat to another company for cleaning and that I never picked it up. Why would I pick up a fur coat I took for long term cold storage two weeks later, when it was MAY? They say they don't even accept cold storage, which they never told me. I was there two weeks later to pick up my regular dry cleaning, but they never mentioned that I had a fur coat there for pick up any of the other times I was there. I continued to think it was in LONG TERM COLD Storage because I never heard from them. They then donated my coat because I never picked it up!!! And they NEVER CALLED or I would have picked it up. Don't trust Vicks Cleaners - go to Exclusive Cleaners on 9th and Fairfield!