I was recommended this dental office by a friend when I first moved to Pensacola and this was my first dental visit since my Dentist of 35 years retired so I was a little skeptical because he was very conservative fixing cavities and did a great job on my teeth for 35 years. But after Dr Charles was done, he touched up a cavity filling for me and I felt very comfortable with him. I just booked my 3rd cleaning today. After calling every dentist office in town, his cash prices are on the better side of most.
My appointment was at 4pm today. I left work to arrive there on time to be told very unprofessionally that the dentist wasn't there. I was supposed to be contacted earlier, but the staff failed to contact me. The receptionist got an attitude with me because they failed to notify me. While I was waiting to be told I would need to reschedule, the 4-5 staff members in the front office were occupied with their cellphones and one was obviously having dinner at the front desk. This is the only dentist in the Pensacola accepting my dental insurance. I read the horrible reviews before going to the appointment, but I wanted to try this dental office out and see for myself. Wow was I totally disappointed. The reviews were true. Cordova Dental is very unprofessional and rude. I will be driving to Milton or Foley until I find a closer dentist.
DO NOT use this place. Everyone below is correct. They never see you at the correct time. They overbook their orthodontist. You end up waiting an hour plus past your appointment time. Brackets continuously fell off, mostly the same day or a day or two after. Apparently they do not know what they are doing or are too busy to do the job right the first time. There staff are pushy, rude, unprofessional and REFUSE to take any blame for anything. Most horrible experience ever! Wish I would have went elsewhere. Do NOT go here!
the dentist was very professional, while still being very personable. i will return and am happy to find a place my kids will feel welcomed and comfortable.
I should have went with the reviews I read. I regret choosing this place. Everytime I bring my son for his appointment the wait is well over an hour before he is even seen. I strongly recommend anywhere but here!
Every time my brother and I come in for our appointment, we sit in the waiting room in the back to wait with 5 other people in the back to wait for 40 minutes sometimes AN HOUR before we are seen by the orthodontist. They do not know how to schedule appointments properly, and switch orthodontists so many times that the treatment plans change routes. The new orthodontist isn't the best either. Don't reccommend this place to anyone.
How can any one say anything bad about this Dr ,he has been nothing but nice to me and my 3 sons for 15 years and when I send one of my employee who did not have much cash and suffering from BAD PIAN this Dr fixed and charged him nothing ,we all have prabloms from time to time and no one is perfect ARE YOU ? God bless this man (Dr )
I do not recommend this orthodontist. I have two children with braces from this office and can never get an appointment when needed for repairs. They are always at another location (Niceville or Ft. Walton). Very disappointed!!!
He is a great dentist and he has an excellent knowledgeable staff. Call them for your dental needs.
I would highly discourage anyone from going here. They informed me that I could expect an 1-2 wait each time. They also didnt have the time to go over the treatment plan. I guess this is how they are paying for their new office.