What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Beautiful, clean, and affordable, but we felt neglected, unsafe, and even unliked so we left before 90 days even with the full expectation of losing a hefty deposit. The caregiver to resident ratio seemed to be far too low, and it felt like more of an independent living environment. The dining room servers and the resident assistants made my loved one feel ignored and disliked. No one really appeared to like their jobs except the receptionists. The management made me feel that they were more interested in holding us to a contract and getting a monthly check than in our family member living safely there. Be very careful when choosing a facility, and don't be deceived by appearance and marketing materials.
Don't do business with Lesco Environmental Spencer Lowe! Never shows up and leaves a mess when he does!
My father was in this facility and I cannot recommend it enough. I was very nervous about his admitting to a facility as it is something I promised I would never do. I toured many local facilities and never called ahead. Arcadia was very accommodating to give me a tour after hours and unannounced. The accommodations within the facility were not only impressive, but the delivery of the accommodations were as well. My dad is a picky eater and the facility was able to accommodate his requests. They allowed him to choose off of a different menu for each meal. Therapy was offered all days of the week. The staff was cheerful and encouraging. I asked staff often for updates on my dad and visited daily. Staff was accepting of my constant interruptions and answered all my questions. When I took my father home his arrangements for home health and equipment were made prior to his discharge and his leaving the facility went smoothly. I appreciate all the care and attention my father received.
This was a terrible experience for our family, most especially our dad. I don't live nearby, so I had to trust that what they say they do....they do. They sell you hard on how great their facilty is and the care and services they provide. I spoke on the phone, my sister visited the facility in person. When my dad came here for rehab he was supposed to have an air bed, it didn't arrive till day 9 of his stay. Excuses and apologies were made, but that doesn't change the fact that it was overlooked. Consequently he ended up with an unstageable bed sore. Nursing staff seem to have a complete disconnect between shifts. When I came to town, our dad, who was having known swallowing issues and was under orders for NO straws, was constantly brought meds and a cup of water with a straw....each shift! Pills were to be crushed....they were not. I asked, do you all not read his chart??!! Took me over 24 hours to get the hand sanitizer refilled. Each morning I arrived, his hearing aids were not put in, his teeth had not been brushed ...or even prepared for him so he could do it. I had to write up and post a large poster board over his bed detailing the care and needs of our dad because CNA's and nursing staff seem to have no idea each shift change. No one seemed to care. Even when I brought my concerns to Assistant Director of Nursing....things didn't change. He ended up leaving this place via ambulance to Big Baptist. This stay seemed to be the beginning of his end. I'm heart broken and so full of regret that he was sent to Arcadia and in good conscience could never recommend this facility.Kris
Jonathan DelGallo and Britton Condon were extremely fast, efficient, and the quality of work they and their team provided was top notch. Extremely thorough and only perfection was their focus. I've never dealt with anyone so committed to making sure their client is consistently happy through a project this size. Plus my wife was very happy with the work accomplished and she is NOT an easy woman to impress! She has very high standards when it comes to our home and this company met every one of her standards and then some. Bravo!! We will be having these guys do a lot more work on the many properties we own. Thank you DelGallo Construction Group for the great work!
I had a difficult situation with my mom because I could not find an assisted living facility that had a bed available or that was willing to take my mom, if they did have a bed available. Within a couple of days, Assisted Living Locators of Pensacola were able to find placement for my mom. The staff are extremely caring and work as if they are trying to place one of their own family members into a facility. I highly recommend them.
I would not recommend this place to anyone who can not take care of their self who can not see or who needs to be protected from sheep in wolves clothing. Staff does not keep you informed . Social will not work with you or try to let you know anything. She is very rude. Therapist threaten. Night nurses do not want to tend patients. My dad got an infection and ona Dr visit he had to go to ER. A room mate got sick and had high blood pressure throwing up and they put him to bed and left him and did not contact his family. Long story short it is all about the money. My dad's room was nasty
This facility is better than some, not as good as others. It's pretty small and on a nice property. They had a van that took their clients shopping, to the casino, and to the doctor but it would often break down so they bought a car. It's more like a free taxi service, if the driver is available. But doctors appointments have to made for Fridays, and I don't know how they get everyone to their appointments. They keep this place relatively clean, but my mom did have on and off trouble with roaches. The facility flooded badly during the last tropical storm and they called family members to come pick them up. The staff is friendly and do their best, but there are never many people working. It might be okay for someone who doesn't require a lot of assistance. There's not much in the way of regular activities. The food was good once, now it's mediocre. Things have gone down hill with the most recent owners.
I was prompted to write this review because I visit Arcadia a few times a week to visit residents. As a result of this I am very familiar with their staff. All of the 5 star reviews on this page were written by current employees and department heads, NOT by actual family members or patients. These are some things that I have witnessed within this facility: They don't seem to have the necessary equipment on hand to properly do their jobs. Infection control is another big problem and also keeping their staff informed about patients with infections. For instance, there was recently an outbreak of scabies at this facility and the staff wasn't given proper personal protective equipment to protect themselves and other patients from passing it around. These patients were brought into common areas for meals and social events even though management knew of their condition. All in all Arcadia is a disgrace. I certainly hope to be sent to a better facility if and when my time comes that I need long term care.
This is an excellent place. I had an amazing experience at Arcadia. I would recommend it to anyone. The care is fantastic.
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.