I can't say anything about buying from them, because I haven't. However, I have tried a numberof times to sell them silver coins. They consistently quote 30% less than what I have gotten from other buyers. If you sell to them you are going to get ripped off.
They are crap. They treat you like you are garbage and no matter what you have to sell they will say its not for them or its not enough. PLEASE do not waste your time with them. They are petty and worthless. Wouldn't spit on their building to put it out. BEWARE OF THE BULLION PEOPLE THEY ARE GARBAGE