I was signed up for the monthly unlimited car wash with this company and I was told yesterday that 05-06-2018 that they washer was down and then told I can only get a hand wash or the $25 washes at that time I told him that I am signed up for the unlimited plan so hand wash will be fine they told me that they are sorry they can not wash my car wow how you going to tell me that you can't wash my car when I am already paid up for the Month.I really think that is very bad business.
I stopped by this car wash, because of road work blocking access to the wash I routinely visit. I was hesitant at first, but I must say, this was an awesome experience! The attendants were nice, friendly and did a great job prepping my car. The wash was fun (had soapy bubbles and disco lights, all very important when a child accompanies you to the wash), the cleaning material thoroughly removed debris from my car, leaving a nice glossy shine, and the blower at the end of the wash was superb. I will definitely use this wash from this point forth. Great job guys!
Have been going here for over a year and I am always treated well by staff. Unlimited time for vacuum use is probably my favorite perk with Rich's. I also like the membership, because it makes it easy for me to get my car washed whenever I want.Today, I locked my keys in my car while I was vacuuming it out. The staff was so nice, let me use the phone, gave me bottled water and a place to sit in the air conditioner while I waited for AAA. Really appreciate great customer service!!
This place is horrible! I was in hurry to get my car washed and went through here. After I had already left I noticed part of my back bumper was sticking out. When I got closer I saw that there was a part my trunk had huge scrape in it and the bumper was busted . Also that my car was not any cleaner. When I got done running errands I went back to see if the car wash had cameras so I could file a claim with my insurance. The manager was a complete jerk. And to add insult to injury offered to wash my car again. You just torn up the back end, your are not coming anywhere near it!
My experience was absolutely wonderful . the facility could be updated but everyone I talked to was super nice. They made it seem like my satisfaction with the service and talking to me was there number one prioity which is greatly appreciated. They did a great job , my car is cleaned inside in out perfectly. I dont know if it's the new management but this car wash has definitely improved.
It really upsets me when I go through the wash and different components are not working properly. This isn't the first time, it's actually the third time and it's really starting to piss me off. The kid offered to run it through again. But seriously what good does that do when the parts not working, I mean use your head obviously the same things going to happen again. The biggest problem I have with this facility is they will not stop running cars through the wash so that they can fix the problem. They just keep pushing cars through the wash because they only care about money not customer satisfaction.
Returning two hours after I dropped my truck off for a interior super clean it was safely sitting to the side locked with the keys in the managers pocket.... Unfortunately an expensive $75 phone accessory was stolen... I highly advise not trusting this facility
Ronny's is much better!They have 2 guys with soap and brushes scrub your car before you enter the car wash!If you have bugs on the front of your car Rich's will not clean your car! Then the fools want to take your car antenna off which is not necessary! After a while they will strip the fittings our for the antenna!
Parked my car around side of building when finished and never told me it was done. Only some of the services paid for (in advance) were performed. They cannot follow the simplest of requests. A total waste of time and money. I for one will NEVER return! I suggest you don't either.
I just went to this location and the attendant was rude and seemed she was on something this business should do background checks my 2015 Subaru was not that dirty and when I went in I also had to pay upfront before anything was done customer service was crappy and it was only 10 min before she was done my change was stolen out of my car. They need to watch who they hire I'm very disappointed and will never go back