These are the biggest crooks i have ever came in contact with. They sent me a vin to the same make/model vehicle i bought from them. Went to trade vehicle in an found out it was a total loss flood vehicle and that they had send me the wrong vin.i have tried contacting them and they blocked my number. I have called the FBI
I received excellent service from The Salesman Sabastian, and the staff. He really went out of his way to get me in the car of my choice. He showed great customer service to me as soon as I entered the building. I would strongly recommend others that are currently looking for a reliable vehicle, also wanting to build your credit, to stop and visit Sabastian and others at J.D. ByRyder. I'm a Very Satisfied Customer.
Do not waste your time at hill Kelly dodge of pensacola.It was good service until they completed the sale. These people pulled my credit after I specifically told them not to and I was already financially approved through my bank. My sales person even agreed to this. All they had to do was submit a buyers order to penair credit union. I was under the assumption this was completed when they said the had partnered with penair. After a day or so had passed I saw additional credit inquiries pop up so I called a few times asking for someone to help with the errors they made. Sure enough no call was given. 3 weeks of calling and still no resolution was given. I was treated very bad they have acted unprofessional and uneducated about how credit works, or trying to say they know credit better that anyone..... so i went to the location and one response i got was i don’t know what to tell you Or it can not be undone ! More like they refuse to fix it! I explained how they could fix it. Still no official answers Today I called and threatened with a law suit. Finally someone calls back. And here is the s answer I received, none one called you back because they didn’t have anything to say to you....... even though I was promised a call to resolve my issues. A Very unprofessional answer . Now this company has costed me a business deal.... because they messed up and refused to help fix it.
If you MUST deal with this outfit, have your own financing first, know the real value of the vehicle and be sure to take it to a good mechanic. My daughter authorized ONE credit report search and they helped themselves to so many hits that her score went down 20 points. Their response when she complained: "Well, don't you want a car?". The person who called her back to smoothe things over, quoted her financing at 29%!!! We went to my credit union - Central Credit Union - and she got a 8% loan to buy a car SOMEWHERE ELSE!! Buyer beware of this place! (I only gave them 1 star because I have to choose something to post this review)
What a great place to work. It is so nice to work for a dealership that really cares about it's customers.
love this place they were so helpful. i would recommend them to everybody. Wesley was excellent!!!!!
I couldn't have had better service. My car was really awful and they had it fixed up in no time. 10 out of 10 recommend.
The people that work here ( Dawn and Dave) are the friendliest, most honest people in this town. I wish I had a million people to tell that too.
I have been around a lot of car dealerships and this dealership is really all about taking care of their customers. It is family owned and a great place to buy a vehicle. It is also a great place to work. So the next time you get ready to buy your next vehicle come see me and I will make sure you get treated right and show you that buying a car can be a good experience without all the hassle and haggling. Share with your friends.
I wrecked my car and called about a car on the internet that I liked so I called and set an appt.I got to the lot and drove the car and it was great, they even discounted the car for me cause the bank would only loan so much on it...im driving today and im very happy...I recommened this dealership..my salesmans name was allen..he helped me so much.I will be back to see them if I ever need a car again, I also tell all my friends about them...very, very good experience...thanks