Do not waste your time at hill Kelly dodge of pensacola.It was good service until they completed the sale. These people pulled my credit after I specifically told them not to and I was already financially approved through my bank. My sales person even agreed to this. All they had to do was submit a buyers order to penair credit union. I was under the assumption this was completed when they said the had partnered with penair. After a day or so had passed I saw additional credit inquiries pop up so I called a few times asking for someone to help with the errors they made. Sure enough no call was given. 3 weeks of calling and still no resolution was given. I was treated very bad they have acted unprofessional and uneducated about how credit works, or trying to say they know credit better that anyone..... so i went to the location and one response i got was i don’t know what to tell you Or it can not be undone ! More like they refuse to fix it! I explained how they could fix it. Still no official answers Today I called and threatened with a law suit. Finally someone calls back. And here is the s answer I received, none one called you back because they didn’t have anything to say to you....... even though I was promised a call to resolve my issues. A Very unprofessional answer . Now this company has costed me a business deal.... because they messed up and refused to help fix it.
The worst I've ever been to. Stay away... steal your money and blame your truck for the problem. Amateurs!!!
Absolutely rude person with short hair and extremely long beard who is trying to be part of Duck Dynasty. This guy needs to go to a training program in how not to be an ass. I will be sure to spread the news not to support this local business. Be aware if you buy an electrical part from this place that you cannot return it, even if they assure you it is the right part and then you find they were incorrect. Never mentioned that if you purchase an electrical part that you cannot return it. But in fine print it does say it on one of the receipts. This jerk kept saying when I purchased this product that I needed to buy locally and support businesses here but look how this turned out, bad for me and almost hundred dollars in their pocket, so good for them.
Went in to try and buy a specific new vehicle, paying cash. Initial salesperson, Eric, was tremendous. Returned to buy the vehicle and Eric was not working. Someone else was going to help us. After 45 minutes filling out forms, suddenly discover that the vehicle we selected had already been sold. But wait, they said!! There was ANOTHER vehicle that we might want to buy, and wouldn't we want to look at that one? Wife and I were leaving when -- a miracle happened!! Suddenly, the car we wanted WAS available after all!! Recognized this standard auto sales scam, so I was ready to just leave. But my wife wanted the car, so we stayed. And stayed. And STAYED. For just under four hours. Doing pretty much nothing -- just wasting time. Remember, didn't need credit check, paying cash, etc. But things just take time, we were told. FINALLY got ready to leave, and guess what?? One of the key fobs was lost somewhere in the dealership!! But they would locate it and get back to us the next day. A week later I called and they decided that they'd have to order a new one. Finally got that fixed. Now today they fax a form that that they neglected to have us sign while we were there (four hours is not long enough??) Just need to sign and return. Only problem -- it was not for our car. VIN number was completely different, as were the car details.Again, Eric does a fine job, and I trust him. Other than that, well.... don't expect honesty, competence or assistance. The place validates every single negative stereotype you've ever heard about slimy car dealerships.
Joel was very dedicated to meeting my needs in purchasing a car. He is very professional always smiling and makes it known that he is all about his customers. Joel is very professional and consistent in his work!!!!!!
Although pricey, all the goods are top quality. Got what I needed to repair my inherited Deere riding mower. What was really good was the professional advice. They were happy to help the do it yourselfer and put no pressure on to buy new or trade. Would return.
Don't let looks deceive you! Great cars, honest and friendly service, great deals. Got a nearly new car for nearly half off the Kelly blue book!
GE Motors does not add $2000- $3000 to the value of the vehicle as the sale price like the other used car dealers around town and in this area do, making it easier and more affordable for the average person to buy a used vehicle and within the value of the vehicle itself. They are honest and upfront about the condition of the vehicle and will work with you on the price to make the sale within your agreeable limits and budget with no hidden fees, and are concerned about your happiness with the sale and the vehicle, and will also work with you to meet your availability. If there is something you want, they will help you find it. Andrei was very friendly and helpful.... I have bought a number of cars, both new and used. This time around had been the most frustrating until I found the car I bought from GE motors, which was purchased on a much needed basis, after looking for weeks, and this experience was truly a blessing for me. I will recommend to anyone looking for a used car.
Bought my 16 yr old son his first car here. There were some issues, but they took care of us! Great customer service, they were really concerned about making everything good. Not often you find a company willing to take care of you!
They got very good prices, a lot lower then other dealers in Pensacola, I was looking for a good reliable car for about one month and bought Chevy cobalt from this place, happy with my purchase!!