Labcorp at 10081 Pines Blvd, Pembroke Pines, FL was the absolute worst. The lady at the front desk, her name is Amy. I asked for her last name from the phlebotomist but she said she didn't know ����..I also asked the phlebotomist where is the SUPERVISOR and she stated AMY WAS IN CHARGE.I went a week prior to give some blood. Later on after getting results from some tests, my doc office stated that Labcorp needed to do a recollection on the other tests that were left, after they took 6 viles of blood!! How much blood did they need? So I go back to do a recollection, I was told I didn't have to wait in line just ask for Amy. So Amy is preparing the paperwork, I waited for about 5 minutes. Then as I get inside I am handed my paperwork to make sure everything is correct. I am limping by the way I have a sprain. I get up to hand her the paper and stated my name is wrong. Then as she is ready to hand it to me, she calls me to come and get it. I am on the same side of her desk not in the waiting area. Seated not too far from her desk where she doesn't have to walk around it and could easily walk right to me. I stated to her could you please just bring to me I am limping and I just got up again to give her papers that were handed to me. She slams the papers on a filing cabinet by her printer behind her desk and tells me "I'm busy I can't walk over there right now". I stated to her "Not only did I have to drive back here because you guys didn't take enough blood, but you clearly see that I am limping and you made the mistake of my name and you have me getting up back and forth to hand you papers which you have done incorrectly, and I ask you to simply hand me the paper and you slam it down for me to come and get it. You are very rude and unprofessional." She kept saying "Thank you thank you." I explained to her just stop saying thank you and do not say another word to me." She was just adding fuel to the fire being argumentative. A scene was made where I'm pretty sure the people in the waiting room heard. The phlebotomist, I forgot her name, was very apologetic which I appreciated. But the lady at the front if she is management she is a bad face for your company and will be a downfall. VERY NASTY AND NEEDS PROFESSIONAL ETIQUETTE. 0 STARS!!
Horrible!! Personnel is very rude. Additional, I have gone several times and every time is the same, my 4 years old son and I have to wait almost 3 hours to be attended.
Horrible! The office was dirty and their staff rude and unprofessional! Be prepared to wait over an hour just to be seen. This isn't my first time either. Every single time I've had to use this office for lab work its the same thing!