17767 SW 2nd St, Pembroke Pines, FL 33029
Insurance: Delta Dental PPO, Delta Dental Premier
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My son and myself received basic cleaning but they balanced billed me. Billed my insurance and myself. When they were done the female dentist was standing in the receptionist area asking if I could call my other family members to come in for cleanings today...I should have known something wasn't quite right! So, I left feeling uneasy so I went home and called my insurance carrier. The rep told me I was right they charged me twice. I filed a complaint with my insurance carrier and the Dental Association. Then, it took them 5 months to refund my money. Once, they cut the check, it was in my son's name who was 11 yrs old at the time! Just a nightmare!!!
12/20/2011Provided by Citysearch -
I have bad experience, they have too much hidden charges which other dentist don't charge with insurance.My previous dentist was very good to explain everything in detail. they even didn't took full mouth X-ray, just Partial They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. I felt a little pressured to buy products, but it wasn't overbearing. Still, I wish they had been a little more professional. Their office was nice and quiet. 2-3 times more expensive compare to other dentists with poor professionalism,just do what you ask,nothing more to evaluate. Never go again and also don't recommend unless you have free money, better to go somewhere else and do little research.