The review I gave of this company was not exceptional, but rather horribly disappointing. I would definitely not recommend this establishment to anyone. Everyone deserves to be treated with respect, but unfortunately this business and staff lacks such.
Told dress would be ready in a week. When arrived took 10 minutes to find and they handed me as done. I tried on and noticed job not touched as seamstress "had big problem and couldn't do". When tried to address with manager she became argumentative and said she only spoke Spanish and refused to speak in English. She proceeded to curse me out and told me to take refund and go. She didn't realize I spoke Spanish!!! Extremely poor customer service!!!
Doooooo NOT use their service!!! Horrible workmanship and a even worse customer service! They charged me an absurd and I was not happy with the service at all! I requested a refund and al they did was disrespect me!! Very disappointed!!
RUNNNNNNNNN !!!. Very disrespectful owner. Bad job. Liars
We had a terrible experience! My husband spent over $100 on a pair of pants that needed shortening. He took it to Humberto's where he put them on so the seamstress could pin it the size he wanted. When he got his pants back he noticed that they were considerably shorter than he requested. Not only was an expensive pair of pants ruined, the store tried to blame my husband, saying that they found some mark inside the pants and they went off of that. Even if that was true, why couldn't they call to clarify? And why would the seamstress mark the outside of the pants with a pin only to then completely ignore it and go off of some mark she claimed found inside a brand new pair of pants? They tried fixing it but it was hemmed in such a weird way by the seamstress that there was no way they could add the needed length to the bottom. A completely brand new pair of pants ruined and the store didn't even take responsibility for it! If that's customer service there, we are very disappointed!