Susan Schein Automotive
3171 Pelham Pkwy, Pelham, AL 35124
You'll do fine at Susan Schein.........
Where you're number 1 !
Fax: (205) 620-2935
Service customer waiting room with Wi-Fi, free coffee and bottle water, and cable TV. Shuttle service available.
No coupons available
I had a terrible experience purchasing a car from Susan Shein. Each time I would go in to the dealership expecting to sign the papers, something would happen. There is clearly a disconnect between the employees there, which makes the entire process take much longer than it should. One time I went in to sign papers, and the internet was down. Another time, she told me they weren't ready and to come back. I went back several hours later, and they still weren't ready. I feel like they have no respect for anyone's time. I would not recommend this dealership to anyone.
I had the pleasure of dealing with the staff at Susan Schein a few weeks ago when I purchased a new car. They were not only helpful, but never made me feel like I was just another customer with a checkbook. I would highly recommend this dealer to anyone looking to purchase a vehicle without the hassles of a high pressure sale.
This is a very bad place i used to work there and they ripped people off they give phoney credit scores just ot make your payment higher and they would degrade you trade in value and most salesmen there are very annoying they will call you NON-STOP and they also will rip you off do not give bussiness to these peope
I purchased a used car from this dealership. About 3 weeks later I noticed the Clear coat peeling. I took it back and they repaired it. A few weeks later I noticed another spot. I also noticed a paint run. the car has obviously been repainted. Eric Bowman - General Manager of the dealership was the rudest person I have ever spoken to in my life. He told me "90% of their used car inventory had paint work and I should have noticed that before I bought it" What a jerk. DO NOT DO BUSINESS WITH SUSAN SCHEIN. They are not a reputable dealer. I dont know of a reputable dealer that would sell a car that had paint work without revealing it. None of the delerships I have dealt with in the Birmingham area in the past would sell this kind of sub-par vehicle. Now, I have a car that has been repainted and isnt worth anything as a trade. I was taken on this deal.