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 You'll do fine at Susan Schein.........

Where you're number 1 !

General Info
Susan Schein Automotive, located in Pelham, AL., is an automobile dealer that offers a variety of cars, trucks, vans and sports utility vehicles to its customers.   The dealership's pre-owned inventory includes models of various makes, including BMW, Buick, Cadillac, Dodge, Ford, Chevrolet, Honda, Hyundai, and much more. It is a NAPA Autocare Center, offering full range of service from general maintenance to major engine and transmission repairs. Other services include tires, auto detail, brakes, and drivability.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Extra Phones

Fax: (205) 620-2935

Services/Products
Automotive sales, service, and parts.
Payment method
all major credit cards, debit, check, cash, insurance
Location
Located on Hwy. 31 South in Pelham, AL. next to Home Depot. Exit off I65 South @ Exit 242, turn right and then turn right on Hwy.31, will be on your right.
Amenities

Service customer waiting room with Wi-Fi, free coffee and bottle water, and cable TV. Shuttle service available.

 

 

Languages
English, Spanish
Accreditation

NAPA AUTOCARE

Categories
New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers, Auto Repair & Service, Auto Transmission, Auto Oil & Lube

COUPONS & DEALS

No coupons available

Reviews

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Kristy C.

10/09/2016

Overall
Expertise
Professionalism
Selection

The worst!!! Do NOT do business with this crooked dealership. They have so many negative reviews for a reason! The salesman are liars and extremely sleazy. Get up and leave if they tell you they are "looking" for the keys! Just sad!!

Brynna S.

07/21/2016

Overall

Expect to overpay if you shop here. You will be ripped off majorly; new price after all the fees for a used, basic model vehicle.

Alley K.

03/11/2016

Overall

These guys are amazing!! I've never had such a friendly, pressure free, smooth and confident car buying experience!! From the first contact, to after purchase, thanks to everyone at Susan Schein, especially Brian for going above and beyond for us!!

Joey B.

11/27/2015

Overall

I have bought 3 cars from the Susan Schein Automotive dealership in Pelham. I have had zero problems from these people. They've always worked with me on price, I got GREAT payments and their service is outstanding. Very pleased and will always recommend.

Jessica O.

08/24/2015

Overall

I had a terrible experience purchasing a car from Susan Shein. Each time I would go in to the dealership expecting to sign the papers, something would happen. There is clearly a disconnect between the employees there, which makes the entire process take much longer than it should. One time I went in to sign papers, and the internet was down. Another time, she told me they weren't ready and to come back. I went back several hours later, and they still weren't ready. I feel like they have no respect for anyone's time. I would not recommend this dealership to anyone.

Overall

I had the pleasure of dealing with the staff at Susan Schein a few weeks ago when I purchased a new car. They were not only helpful, but never made me feel like I was just another customer with a checkbook. I would highly recommend this dealer to anyone looking to purchase a vehicle without the hassles of a high pressure sale.

cubbie205

07/11/2013

Overall
Great place

I hate buying vehicles, but this is a great place to do business with. I finally got the car I wanted at a reasonable price. The staff was great and made it pretty simple.

bwallis54

12/26/2011

Overall
Still waiting...

Talked to someone about buying a truck. He said let me check inventory & call u back in 10 minutes. That was 5 days ago! Don't worry about it now, I found one & bought it in time for Christmas! Thanks

cat2416

11/08/2011

Overall
This is a very bad place i use...

This is a very bad place i used to work there and they ripped people off they give phoney credit scores just ot make your payment higher and they would degrade you trade in value and most salesmen there are very annoying they will call you NON-STOP and they also will rip you off do not give bussiness to these peope

repainted

09/26/2011

Overall
I purchased a used car from th...

I purchased a used car from this dealership. About 3 weeks later I noticed the Clear coat peeling. I took it back and they repaired it. A few weeks later I noticed another spot. I also noticed a paint run. the car has obviously been repainted. Eric Bowman - General Manager of the dealership was the rudest person I have ever spoken to in my life. He told me "90% of their used car inventory had paint work and I should have noticed that before I bought it" What a jerk. DO NOT DO BUSINESS WITH SUSAN SCHEIN. They are not a reputable dealer. I dont know of a reputable dealer that would sell a car that had paint work without revealing it. None of the delerships I have dealt with in the Birmingham area in the past would sell this kind of sub-par vehicle. Now, I have a car that has been repainted and isnt worth anything as a trade. I was taken on this deal.

karlie1

02/23/2008

Overall
Great Dealership. Never knew t...

Great Dealership. Never knew they were here in the birmingham area until I found them on YP.com. Professional, fair and honest. I highly recommend.

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