What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1433 Broadway StPearland, TX 77581
10604 Fuqua StHouston, TX 77089
5445 Fairmont PkwyPasadena, TX 77505
The guys here at pep boys are the best! Very friendly they know me by name. I love coming here... it's like every time I walk in, am their favorite customer.. they are very knowledgeable and any question I throw at em they got an answer to.
1580 W Main StLeague City, TX 77573
4141 Greenbriar DrHouston, TX 77098
Not only are the prices competitive, but the service techs are faster, more professional, and friendlier than any I've met. My car was actually cleaner than when I'd left it with them and the repairs couldn't have been better. I'm more than satisfied with my experience at this location. Thomas a…
5609 Bellaire Blvd Ste AHouston, TX 77081
8700 Richmond AveHouston, TX 77063
909 North Loop WHouston, TX 77008
From Business: Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep servic…
3704 Garth RdBaytown, TX 77521
10275 North FwyHouston, TX 77037
Pepboys gets the job done, for you on the spot, they take you to your vehicle and show you what repairs is needed to fix, and will work with you , they will give you a rewards card, to redeem points, and earn extra discounts ! This is the place to be !
1421 S Dairy Ashford RdHouston, TX 77077
After going to O'Reilly Auto Parts on Dairy Ashford and being told that they do not replace bulbs due to liability in cars, I found Pep Boys on Dairy Ashford. Originally, O'Reilly Auto Parts referred me to someone they use all the time to do this type of stuff (replace a light bulb for crying o…
10225 S Highway 6Sugar Land, TX 77498
Took my F-250 diesel in for new tires 12/10/14 with an online appointment at 11am. Arrived, so about 11:30 I still see the guys standing around doing nothing so I asked,"what's the problem ?". They informed me the tires required high pressure valve stems and they only had two but will look fo…
7432 Fm 1960 Rd EHumble, TX 77346
A little while back I had a flat tire, and ended up showing up to the shop around five minutes before they closed. They were friendly, courteous, and most importantly, very professional. They could have told me they were closed, bit within 20 minutes, I was back I the road. Not only will I cone…
845 S Fry RdKaty, TX 77450
I have been bringing my cars to PepBoys for about a year now. Every repair has been done correctly, at a fair price and with top notch communication.Recently I saw a car I was interested in for my daughter. I had the owner bring it to PepBoys for a pre-purchase checkup. Immediately Macon Phil…
1750 Fry RdHouston, TX 77084
11950 Perry Rd Ste AHouston, TX 77064
1010 Fm 1960 Bypass Rd EHumble, TX 77338
6900 Highway 6 NHouston, TX 77084
My Husband and I always take our vehicles to this location. The service is great and they never try to sell you something you don't need. Best thing is they will meet any of their competitors prices and it is within walking distance of many shops and stores while you wait.
9105 Jones RdHouston, TX 77065
From Business: Pep Boys service location offering auto repair, maintenance and brakes services. With everything your car, truck or SUV needs from oil changes to new tires and suspension. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. For appointment scheduli…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
This is a response to Mr. Prentice's review of Eagle Transmission and Automotive. Mr. Prentice posted this review because he did not get a repair done for free. It is true that Mr. Prentice who is the owner of Prentice a/c and heating had repairs done almost exactly 1 year earlier (5 days short). There were about 5 separate repairs done during this visit. This repair came with a 12 month/12000 mile warranty (whichever comes first). Mr. Prentice showed up and mentioned that his brakes were making noise. We diagnosed his brakes and did discover that the brakes were metal to metal. We looked up his repair records and of course noticed that it was almost exactly 1 year (5 days short) which was not a problem, however his mileage was exactly 4804 miles past the 12000 mile limit. Eagle determined that the brake calipers were not retracting properly thus causing the premature wear. Although the warranty was expired by a large amount of mileage we expressed to Mr. Prentice that we would be willing to go ahead and replace the brakes for free if Mr. Prentice paid to replace the calipers (these were not replaced on the original repair). Mr. Prentice declined and threatened us with social media slander if we did give in to his demands. Being that he is also a small business owner, we asked if he would honor a repair that was out of warranty. He refused to answer, thus leading us to believe that he would not. Remember Mr. Prentice drove the vehicle 361 days and put on 16804 miles before he returned to our facility. Brakes going metal to metal doesn't happen over night. Mr. Prentice actions show his true character. Anyone that threatens slander in exchange for unwarranted free repairs is DISHONEST, DECEITFUL and a CROOK. He is the one that everyone should watch out for! We at Eagle have all the documentation to support this review and would be happy to share with anyone.
In Regards to the review posted by Mr. Sam Prentice Mr. Prentice paid to have on his 2008 Chevy Colorado both front wheel hub bearing assemblies, front pads, both front rotors, reseal service on rear differential including alxe shaft seal, rear brake shoes, and both rear drums. The repairs Mr. Prentice Paid for came with a 12 month or 12,000 mile parts and labor warranty.Mr. Prentice brought his vehicle back in to eagle to have his brakes checked for squeaking noise. Eagle found that his front pads and rotors appear to have been metal to metal for quite sometime. Eagle had replaced Mr. Prentice's front pads and rotors previously OVER 16,804 MILES AGO and unfortunately his warranty had expired. The reason the pads are now worn out is due to a bad caliper not releasing fully. If there was a problem with the workmanship or quality of the brake repair performed then the issue most definitely would have been present way before it was driven 16,804 miles. We offered assisting the customer by installing new front brake pads and rotors if the customer paid to have the calipers replaced since they are what caused the premature brake failure to begin with, customer declined to have the work done at this time. Even though the customers original repair warranty had expired Eagle was trying to help the customer situation by meeting him half way but unfortunately this was not good enough for Mr. Prentice. Mr. Prentice had multiple times threatened slandering and bad reviews in effort to retaliate and hurt the business of Eagle due to not getting his way again even though his WARRANTY was/is EXPIRED!!! WE AT EAGLE WOULD BE HAPPY TO SHARE ANY OR ALL INFORMATION PERTAINING TO THIS SITUATION. WE AT EAGLE ARE MEMBERS OF THE CHAMBER OF COMMERCE OF PEARLAND IN GOOD STANDING, MAINTAIN AN A+ RATING WITH THE BBB AND ARE VERY ACTIVE IN THE COMMUNITY. WE STRIVE FOR 100% CUSTOMER SATISFACTION AND WILL CONTINUE TO DO SO!!!
Great and professional sevice. This will be my car repair shop forever!!!!!’ Everything they advertise are right on.
Mike Keys, Mr JR...stay away from both these crooked niga's...scammers perverts, alcoholics will take your money and sell you some junk
WORSE PLACE EVER. DO NOT GO THERE EVER.I took my Buick Enclave to the "Pearland Foreign Auto" because it had a weird noise when turning to the right.Then I got from Randy, the owner a list of things that needed to be replaced that cost more than $2,500 dollars.After shortening the list to only the Steering Rack and Pinion and the Steering pump we got to an agreement that he will replace those two parts with original ones for a cost of $1,000 and a labor of $770.He was supposed to complete the job in 14 hours and took him 4 days.Now the real problem began when I asked him for the receipts of the original parts supposedly he replaced in my car. He did not have any and never showed them to me. He gave me several excuses like for example he gets those parts from a nice place where they remanufacture the parts and give him up to a 25% discount.At this point he charged me the parts for new and installed refurbished that by the way only cost $203 and $129 in Auto Zone and not the $1,000 he charged me.He even said why I should care if he pays $1 or more for the parts from his provider as long as the parts are in good shape. Can you believe that?Then I asked him to give me my old parts to sell them he said he would not if he did I would have to pay him another $300 dollars. What? This guy is a thief.After this I was not sure if he ever replaced my old parts at all and only fixed them and charged me for brand new parts.So I decided to pay him and never ever come back to this ugly place and do business with this dishonest man.One more thing. Went I got home I noticed in the back of my car that the compartment of the battery was open and all the auto carpet was removed. Weird right?Guess what happened the next day? The car did not start and I had to have my car towed to the dealer and get a new battery in $300.SO BEWARE AND STAY AWAY FROM THIS PLACE AND IF YOU GO GET PREPARED TO PAY IN CASH ONLY AND GET ROBBED.
DO NOT GO THERE! Tonny is the most untrusted person, arrogant and ignorant. You are told by Tonny only how much the parts will be and you are left to discover at the end that you have to pay at least double after the labor is added. Also a supply fee is added to all bills. No warranty of their work is honored. If you like to be cheated and overcharged, go there. If not keep out.
DO NOT GIVE THEM YOUR HARD EARNED MONEY!!!My co-worker who happens to be a woman took her car there on yesterday to fix a problem with her altenator. She has a Chry Sebring and they quoted her a whopping 700 dollars to replace it !!! So I called Automax to ask why in the world would an altenator replacement be so expensive and they placed me on hold several times without an answer. Keep in mind I am a male. This place is simply anoter one of those places that prey on women..In the end my co-worker ended up paying 267 total parts and labor for the repair. Places like this should be shut down!!!
NTB in Pearland did a fantastic job on my car today. I scheduled an appointment online to have 4 tires installed and an oil change for a 10 am appointment. I arrived 5 minutes early and was greeted by two very friendly and professional associates. We discussed what I was there for and they promptly started on my car. The tires were installed by a great tech and the work was completed promptly and professionally. My total bill was exactly what I expected it to be, and was the best price I could find in a 40 mile area. There were several issues with my car (most I was already aware of) and the Service Manager Gary came and spoke with me and told me that he would print out an itemized list of the work that should be done. Never once did he push me to do the repairs, he simply educated me about what was needed.I went home and checked my records for past work at the shop I have been going to for the past 10 years and found that NTB would have saved me a significant amount of money. I am glad that I did not read the reviews on this site prior to going to NTB, or I might have missed out on this excellent experience. I would highly recommend NTB in Pearland and giving them the opportunity to win you over. I will continue to return to this shop as they treated me with respect, did an exceptional job, work was completed quickly, and made the transaction as easy as possible for me. Great staff.
First time had service there and had very bad experience. It's a very simple repair, change a windshield fluid container took about 30 minutes and charged me 1 hour labor for $100. They left my bottom of frond bumper unscrewed and screwed the passenger side back flash outside of the bumper.And I will never take my car back and never refer to any of my friend there.
Hung the phone up on me for asking questions. Preferred to talk down to me while trashing other repair places.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.