In mybook® Shopping Collection (edit)

Added to your shopping collection.
Removed from mybook!

We took this business out of your shopping collection.

Sponsored Links

Any Team, Any Time, Any Where!

Hours

Regular Hours

Extra Phones

Primary Phone: (719) 636-5023

TollFree: (888) 564-4463

Services/Products
  • Hats
Brands
Adidas, DC, Hat World, Hurley, Kangol, New Era, Nike, Puma
Payment method
all major credit cards, amex, cash, debit, discover, master card, visa
AKA

Hat World Inc.

Lids Hats & Apparel

Other Email

Categories
Hat Shops, Caps, Sportswear
Other Information

Specialties: Hats, Needlework, Shirts, Embroidery, Timberland

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Dee B.

06/23/2015

Overall

I went into Lids located in the Pearland Town Center to shop for a hat and the customer service experience was horrible. The manager was assisting a customer when a friend and I walked in, so we browsed around at hats. I found a hat I liked and removed it from the shelf. While waiting patiently for the manager to finish assisting the customer, another customer walks in and she immediately acknowledges her and offers to assist in a few minutes. At no time while my friend and I was inside the store did she acknowledge us. My friend recommended that we leave, so I politely returned the hat to the shelf and we left the store. The manager acted as if we were not there and didn't care about us leaving. I hate to think of this experience being about race but we were the only African Americans in the store. I was completely and utterly disappointed and embarrassed. So much so, that I will never spend any of my hard earned money with any of the Lids or Hat World Inc franchises.

Sponsored Links
Feedback