Updated: MORE bizarre, and I just called the police. After leaving review, the owner from Texas Plumbers in van came to house POUNDED on door SUPER hard, throws paperwork (my receipt apparently), and says I know where you live - meaning he is coming back to damage my property? Got him leaving driveway on video. Just filed a complaint with the Texas State Board Plumbing Examiners.USE these clowns at your own risk!Bizarre to say the least. Plumber not helpful. Wants ME to find the issue. I want you to find the water leak coming out of my wall and give me a estimate on repairs. Um, why did I call you. Say they are paperless and I will get a receipt via email. I email a few days later to get a copy via email, and they say I have to call? Really call to get a paperless receipt, ironic, no?????
I work for an elderly home and Dewey ( the owner) comes to deliver our oxygen tanks, well when I went in to purchase some scrubs, and young blonde lady was making comments to another lady about black people who shop there, and if it were her store she would not allow them to shop there!! Also pl…
Very helpful staff. They helped me out for some screws I was not able to find. Very friendly staff willing to go out of their way to find what I needed.
Are refrigerator quit working the day before Thanksgiving it was about 5:30 p.m. and I called around to several places trying to find somebody to come out to repair. Everybody told me Friday was the best they could do, accept advanced Appliance. Young lady on the phone said let me call my boss, he called me and told me he would come out and take a look at my refrigerator even though he was fixing to go out of town. He asked me just in case they couldn't repair it would you like for me to put a refrigerator on his truck it was my choice and if I wanted he would go ahead and delivered at the same time. It's a good thing he brought the refrigerator because I'm opening up my refrigerator to try and repair you could clearly see that it was fried completely. We replace the refrigerator with a new Whirlpool refrigerator and they never charge me a service call or delivery fee saving our Thanksgiving. I personally feel he went out of his way to help us, he is definitely a genuine guy. You'll never get that kind of service from a Lowe's Home Depot or any other major appliance store.
My refrigerator went out yesterday morning and I called advanced appliance to check it out. The tech was out shortly after I called them. they told me the compressor was out and it was not worth repairing, so the nice young man that came out suggested that I go by the store and take a look at their inventory. I just purchased 350$ worth of groceries the night before. So I went to advanced appliance and purchased a new scratch and dent refrigerator that was about half the cost of a new one and the same young man delivered and installed it the same day. Thank you Advanced appliance for saving me a huge amount of money and a special thanks to the nice young man who helped me out through this whole ordeal.
Regrettably my warranty company assigned them to fix a dishwasher by in May of 2015. It is now October 5th and nothing has been done! I don't know why my warranty company chose these people but if it were up to me I would avoid them like the plague and would strongly suggest others do so as well.Originally they stated that parts were need in order to fix the issue. Once the parts came in their technician attempted to "fix" the problem however, not only was the dishwasher not fixed properly after the parts were received but the tech made made the issue worse. He broke the dishwasher and I haven't heard from them since! I've called numerous time and the only interaction is with a answering machine. Apparently that too doesn't work because I have yet to receive a call back. It too bad that the rating is set up as it is because if I were able to give zero stars I would.
Beware of these people they are a lie!!!! Took my money and never fixed my over.
Texas Master Plumber comes out to your home and gives up front pricing before any work is performed. There is no trip charge...I promise!
Great customer service. Came out same day and fixed the problem quickly. I'll call them again!
Had a dishwasher leak, so called this company based on good reviews I read here, but not impressed. Appointment was scheduled from 12-2pm, but plumbers didn’t show up until 4. No call to say they were running late, I had to call to find out why they hadn’t come yet. They weren't able to fix the problem, said we needed to buy a new dishwasher. Was charged $150 for the trip charge, even though the ‘trip’ to our home is a whole 4 miles away. Just be aware, of the steep trip charge even if they don’t fix anything.
I have found my new plumber! They were great. Great company!