"Overflowing is A-OK, or How I Learned to Love the Better Business Bureau"I am extremely disappointed with just about every aspect of Nature Station Waste Services. I had ordered a portalet from them for one of our work site. The price of portalet rental includes servicing and cleaning once a week. They NEVER came to clean the portalet. After a couple weeks, the portalet was literally overflowing with feces. Mind you, I had called them to inform them of this situation 3 times before it had happened, letting them know that no one had come to service it. I was told that it was not my day for service.This morning, I called, demanding that they service the portalet. There are children, families, construction workers, and all other sorts of people that are subjected to their disgusting neglected portalet every day. I was kept on the line so that I could hear the customer service rep speak to the driver, specifically telling them that this needed to be picked up.6 hours later, it's still here. I called again, and needless to say, I was unpleasant. The customer service rep told me that she didn't think it was a priority. I asked how she could possibly think this is not a priority since this was my sixth phone call. She told me, and this is verbatim, mind you, "When you told me it was overflowing, I thought everything was A-OK."I'm shaking my head even as I write that. I am completely flabbergasted at the outrageous logic used by Nature Station. Hear this, Nature Station, I have made it my personal mission to let everyone hear this story, and hopefully, you will never offload a health hazard on another business or person ever again.Since I am forced to give Nature Station at least one star, I am going to say that that single star is representative of the patriotic feeling I have in reporting them to the Better Business Bureau. God Bless America, except for Nature Station.
13. AW Waste
Serving the Pearl River Area.
From Business: Trash Container Rental, Dumpster Rental, Waste Management, Advanced Disposal Services, Port-O-Let, Porta Potty, Construction Dumpster, Roll Off Containers, and Ro…
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…